Job Description

AURA is part of Hexagon, the global leader in reality technology. We deliver a new, powerful, yet simple photo-realistic facial imaging system by leveraging Hexagon’s expertise in sensors and software that capture our world in 3D with trusted, proven precision. Learn more at: Aura Reality by Hexagon - 3D Skin Analysis Hexagon, with ~24,000 employees in 50 countries and net sales of ~5.5bn EUR is a global leader in sensor, software and autonomous solutions that are putting data to work to boost efficiency, productivity, and quality across industrial, manufacturing, infrastructure, safety, and mobility applications. Learn more at hexagon.com.

SUMMARY

The Practice Consultation Manager plays a pivotal role in ensuring the success of Aura Reality customers by driving product engagement, clinical integration, and commercial growth within aesthetic practices. This hybrid role blends training, business consulting, client success, and creative marketing support, ensuring every partner clinic is fully supported — from onboarding and launch events through to long-term strategic development. You’ll act as a trusted advisor to clinic owners, medical professionals, and aesthetic practitioners, helping them unlock the full value of Aura Reality’s 3D facial analysis platform and enhance their patient experience. This is a remote position with travel to customer sites required.  WHAT YOU GET TO DO:

• Serve as the primary point of contact for existing Aura Reality customers, ensuring high levels of satisfaction, retention, and ROI
• Deliver in-person and virtual training sessions for clinic teams, ensuring confident adoption of Aura Reality technology and best practices
• Lead Practice Launch Events to successfully introduce Aura Reality within new clinics, creating excitement and engagement among teams and patients
• Partner with clinics to create engaging and fun Aura Reality content for social media — showcasing patient experiences, before-and-after visuals, and innovative uses of 3D analysis
• Support practices with ideas for social campaigns, local promotions, and educational posts that highlight Aura Reality technology
• Capture and share real-world success stories, testimonials, and event moments to strengthen Aura Reality’s community presence and online engagement
• Represent Aura Reality at industry events, conferences, and workshops as a brand ambassador
• Track and analyze key success metrics such as adoption rates, training completion, and customer satisfaction
• Develop data-driven action plans to enhance clinic performance and practice profitability

Desired Skills

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serve as the primary point of contact for existing Aura Reality customers, ensuring high levels of satisfaction, retention, and ROI
• Deliver in-person and virtual training sessions for clinic teams, ensuring confident adoption of Aura Reality technology and best practices
• Lead Practice Launch Events to successfully introduce Aura Reality within new clinics, creating excitement and engagement among teams and patients
• Partner with clinics to create engaging and fun Aura Reality content for social media — showcasing patient experiences, before-and-after visuals, and innovative uses of 3D analysis
• Support practices with ideas for social campaigns, local promotions, and educational posts that highlight Aura Reality technology
• Capture and share real-world success stories, testimonials, and event moments to strengthen Aura Reality’s community presence and online engagement
• Represent Aura Reality at industry events, conferences, and workshops as a brand ambassador
• Track and analyze key success metrics such as adoption rates, training completion, and customer satisfaction
• Develop data-driven action plans to enhance clinic performance and practice profitability

EDUCATION and/or EXPERIENCE

• 3 - 5 years proven experience in the aesthetic, medical device, or aesthetic medical sales, ideally in a client-facing, training, or practice development role
• Comprehensive knowledge of aesthetic treatments, including skincare, dermal fillers, neuromodulators (toxins), lasers, and RF microneedling (RFMN)
• Strong understanding of aesthetic clinic operations, patient consultation flow, and commercial success drivers
• Demonstrated experience in delivering in-person and virtual training programs and facilitating engaging launch events
• Creative mindset with the ability to collaborate on social media content and marketing campaigns

SKILLS, KNOWLEDGE and ABILITIES

• Confident public speaker and presenter — able to educate and inspire both clinical and business audiences.
• Tech-savvy with confidence using digital platforms, CRM systems, and analytics tools.
• Self-starter with excellent organizational and project management skills.

WORK ENVIRONMENT

• This position operates from a remote home office.
• Extensive travel, including overnight stays, to support clinics and attend practice launches and events.

• Up to 85K depending on experience

• Disruptive product with proven traction and global ambitions
• A brand that combines tech, beauty, and purpose
• Agile team, big mission—your impact will be visible from day one
• Backed by Hexagon, a global leader in precision technology

We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to disability, veteran status, or any other characteristic protected by applicable law. We comply with Section 503 of the Rehabilitation Act and VEVRAA requirements.

At Hexagon, we believe that diversity of thought, background, and experience makes us stronger. Our people’s passion, creativity, and dedication drive our success, and we strive to be the place where talented individuals want to grow and do their best work. At Hexagon Geosystems, our energy and engagement are reflected in our commitment to innovation, integrity, and excellence. Here, you will find opportunities to develop professionally, take on new challenges, and be part of a collaborative culture that values both independent thinking and teamwork.

Learn more at hexagon.com.

Job Family

City

3-5 years experience in aesthetic, medical device, or aesthetic medical sales; comprehensive knowledge of aesthetic treatments; experience delivering training and launch events; confident public speaker; tech-savvy with CRM and analytics tools.

Key Responsibilities

• training clinic teams
• driving product engagement
• supporting practice growth

Skills & Tools

CRM

Job Details

• Category: Customer Service
• Seniority: Mid Level
• Commitment: Full Time
• Workplace: Remote — United States
• Salary: USD 85,000 – 85,000 / year
• Languages: English

About Hexagon AB

A global leader in reality technology, sensors, and software solutions that put data to work across industrial, manufacturing, infrastructure, safety, and mobility applications. — Industry: Information Technology