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Account Executive in UK (CPaaS)

Remote · Thailand Full-time

Would you like to build a career in a leading multinational IT company?

We're looking for a driven, consultative Account Executive to own new business acquisition and account growth across the EMEA region. This is a remote role - you'll manage the full sales cycle - from prospecting to close - selling our CPaaS solutions to mid-market and enterprise clients across telecom, fintech, e-commerce, and other verticals with high-volume customer communication needs.

MMDSmart is a leading CPaaS provider delivering WhatsApp Business API, SMS, and push notification solutions to businesses across EMEA and beyond. Since 2007, we’ve been helping companies in 100+ countries communicate with their customers at scale, reliably, and creatively.

Our success is driven by innovative technology and talented people who shape our Messaging and Voice solutions. Join a fast-growing tech company where your ideas, growth, and ambition can make a real impact.

What You'll Do:

  • Own and manage a sales pipeline across the EMEA region, from lead generation through contract close;
  • Identify and engage prospective clients needing WhatsApp Business API, SMS, RCS, or push notification solutions;
  • Conduct product demos and consultative sales conversations tailored to client use cases;
  • Build and maintain relationships with key decision-makers (marketing, CX, and IT leaders);
  • Negotiate commercial terms and close new business, meeting or exceeding quarterly revenue targets;
  • Collaborate with Customer Success, Marketing, and Product teams to ensure smooth onboarding and identify upsell opportunities;
  • Maintain accurate pipeline and forecast data in CRM;
  • Stay current on regional messaging regulations (e.g., WhatsApp policy changes, telecom compliance) and the competitive landscape.

Requirements

What We're Looking For:

  • 3+ years of B2B sales experience, including hands-on sales experience in the Telecom or CPaaS industry (mandatory);
  • Proven track record of hitting or exceeding quota in a new-business sales role;
  • Experience selling into EMEA markets; understanding of regional business culture and buying cycles;
  • Strong consultative selling skills — able to translate technical capabilities (APIs, messaging channels) into business value;
  • Solid understanding of telecom or CPaaS products, solutions, and sales cycles;
  • Excellent communication skills in English;
  • Comfortable working independently in a remote, fast-paced, target-driven environment;
  • CRM proficiency (Salesforce, HubSpot, or similar).

Nice to Have:

  • Existing network of contacts in fintech, e-commerce, or telecom across EMEA;
  • Experience selling WhatsApp Business Solution, messaging APIs, or similar customer engagement solutions;
  • Additional languages (French, German, Spanish).

Benefits

Why do talents choose and stay at MMDSmart?

Embrace the opportunity to work in a company that cares about:

Your Wellness: Access to mental health programs.

Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.

Your Development: Benefit from free educational events & courses.

Your Career: Focus on your professional development in a supportive environment.

Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.

Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!

Equal-Opportunity Employment

We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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