About workpinnacle

workpinnacle is a nationally recognized leader in delivering high‑impact solutions for government and health‑care programs. With a mission to improve the efficiency and accuracy of critical public services, workpinnacle partners with federal agencies to streamline processes, enhance data integrity, and support the delivery of essential benefits to millions of Americans. Our culture is built on collaboration, continuous learning, and a deep respect for the confidentiality of the information we manage. As a remote‑first organization, we empower our team members with the tools, training, and flexibility they need to thrive while contributing to a purpose‑driven mission.

Position Overview

The Administrative Data Entry Specialist will join workpinnacle’s Quality Improvement Center (QIC) – Data Management & Evaluation (DME) team. This remote role is focused on accurate data capture, report generation, and supporting the lifecycle of medical case files within the Medicare Appeals system. The successful candidate will be a detail‑oriented professional who can balance routine data entry tasks with occasional special projects, ensuring that all information is entered, verified, and reported in compliance with established procedures.

Key Responsibilities

• Enter and update data across multiple workpinnacle‑managed computer applications with a high degree of accuracy.
• Generate, review, and distribute data reports; promptly flag any inconsistencies or anomalies to management.
• Execute database queries to assist analysts in extracting actionable insights and to troubleshoot data‑related issues.
• Validate data entries for completeness, correctness, and adherence to formatting standards.
• Support the creation, maintenance, and closure of medical case files, including record‑keeping and documentation.
• Prepare and mail decision letters, as well as fax or electronically transmit decision notifications to relevant parties.
• Maintain and update the Medicare Appeal System (MAS) and other related databases with precision.
• Conduct self‑audits and peer reviews to ensure compliance with internal procedures and external regulations.
• Identify tasks that require supervisory intervention and communicate them clearly and promptly.
• Participate in special projects, providing regular status updates and delivering phase‑specific information to management.
• Perform any additional duties assigned by supervisors that align with the team’s objectives.

Essential Qualifications

• High school diploma, GED, or equivalent is required.
• 0–2 years of relevant administrative or data‑entry experience.
• Demonstrated proficiency with the Microsoft Office Suite (Word, Excel, Outlook).
• Basic familiarity with Medicare Appeals processes or similar health‑care data systems is preferred.
• U.S. citizenship or continuous residence in the United States for the past five years, with at least three years of uninterrupted work experience.

Preferred Qualifications & Skills

• Prior experience working with large‑scale data sets and performing data validation.
• Knowledge of data privacy regulations (e.g., HIPAA) and the ability to handle confidential information responsibly.
• Strong written and verbal communication skills, enabling clear interaction with team members and external stakeholders.
• Ability to work independently in a remote environment while maintaining productivity and meeting deadlines.
• Excellent organizational skills and a keen eye for detail.
• Proficiency in using internet speed testing tools and setting up a reliable home office network.

Home Office Requirements

To ensure seamless connectivity and data security, candidates must meet the following technical standards:

• Internet download speed of at least 20 Mbps (50 Mbps recommended for shared connections).
• Upload speed of a minimum of 5 Mbps.
• Connection via Wi‑Fi or a Category 5/6 Ethernet cable to a stable router.
• A private, distraction‑free workspace with a reliable power source.
• Permanent residence within the contiguous United States.

Career Growth & Learning Opportunities

workpinnacle is committed to the professional development of its employees. As a Data Entry Specialist, you will have access to:

• Structured onboarding and mentorship programs that accelerate skill acquisition.
• Ongoing training modules covering advanced data‑management tools, regulatory compliance, and health‑care systems.
• Opportunities to transition into higher‑level analytical or supervisory roles within the QIC DME team.
• Cross‑functional projects that broaden exposure to policy analysis, quality improvement, and technology implementation.
• Support for certifications related to data governance, health‑care administration, or information security.

Work Environment & Culture at workpinnacle

Our remote‑first model fosters a flexible work‑life balance while encouraging collaboration through virtual team meetings, digital workspaces, and regular check‑ins. workpinnacle values:

• Integrity: Every piece of data we handle is treated with the utmost confidentiality and ethical responsibility.
• Innovation: We continuously explore new technologies to improve data accuracy and workflow efficiency.
• Inclusivity: A diverse workforce where every voice is heard, and equal opportunity is a core principle.
• Recognition: Employees are celebrated for their contributions through performance awards, spot bonuses, and career‑advancement pathways.

Compensation, Perks & Benefits

workpinnacle offers a competitive salary range that reflects experience, skill level, and market conditions. In addition to base pay, our total rewards package may include:

• Performance‑based short‑term incentives and eligibility for long‑term bonus programs.
• Comprehensive health, dental, and vision insurance plans.
• Life and disability coverage to protect you and your loved ones.
• Retirement savings options with employer matching contributions.
• Paid holidays, vacation days, and sick leave to support personal well‑being.
• Equipment stipend for home‑office setup, including a laptop, monitor, and ergonomic accessories.
• Access to employee assistance programs, wellness resources, and continuous learning platforms.

Equal Opportunity & Pay Transparency

workpinnacle is an equal‑opportunity employer. We evaluate all qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, or any other legally protected characteristic. Compensation decisions are based on a blend of factors such as location, education, experience, performance, and market benchmarks. Salary history will not be used in determining your compensation.

How to Apply

If you are ready to contribute to a mission‑driven organization that values precision, integrity, and professional growth, we encourage you to submit your application today. Join workpinnacle’s remote team and play a pivotal role in safeguarding the accuracy of vital health‑care data.

Apply now and embark on a rewarding career where your attention to detail makes a real difference.