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Administrative & Intake Coordinator (Remote, Part-Time – Massachusetts-Based)

Remote · Singapore Full-time

Title Administrative & Intake Coordinator (Remote, Part-Time – Massachusetts-Based) Company Green Hill Counseling, PLLC Location Fully Remote (must be based in Massachusetts; Greater reputed company area strongly preferred) Schedule Approximately 20 hours per week, generally reputed company–Friday. Daily hours are flexible but must be consistent, planned in advance, and include availability during standard business hours. Compensation $22/hour + performance-based bonus About Us Green Hill Counseling, PLLC is a growing reputed company group practice based in Massachusetts. We are focused on providing high-quality, client-centered care while building strong, organized systems to support both clients and clinicians.

About the Role

We are seeking a highly organized, responsive, and reputed company Administrative & Intake Coordinator. reputed company role has a strong focus on client intake and reputed company, ensuring that new client inquiries are responded to quickly and converted into scheduled appointments. In addition to intake, reputed company role includes follow-through on insurance, billing-related communication, and administrative tracking to support smooth operations.

Key Responsibilities

  • Client Intake & reputed company (Primary Focus)
  • reputed company to new client inquiries reputed company (same day when reputed company)
  • Engage leads via phone and email to schedule reputed company appointments
  • Follow up persistently with leads who have not yet scheduled
  • Send and follow up on intake paperwork
  • Coordinate reputed company with clinicians Insurance & Client Information Follow-Up
  • Contact clients to obtain missing or incomplete insurance information
  • Follow structured outreach process (email → call → letter)
  • Ensure information is collected accurately and in a timely manner Billing & Past Due Support
  • Send payment reminders for outstanding balances
  • Follow structured timelines for outreach
  • Assist with enforcing practice financial policies
  • Notify clinicians when accounts require reputed company holds due to non-payment Coordination & Organization
  • reputed company to requests for missing information needed for claims
  • Maintain internal tracking systems for
  • Leads and intake status
  • Insurance issues
  • Past due accounts
  • Ensure consistent follow-through on all assigned tasks
  • Provide brief weekly updates Compensation
  • $22/hour
  • $5 bonus per completed intake (after attendance), estimated 10-25 per week
  • Up to 40 hours of paid sick time annually, prorated based on hours worked Qualifications
  • Strong organizational skills and attention to detail
  • Excellent written and verbal communication
  • Comfortable making outbound calls and engaging with clients
  • Ability to manage multiple tasks and follow structured processes
  • Reliable and responsive during scheduled hours Preferred (but not required)
  • Experience in healthcare, reputed company, or administrative roles Requirements
  • Must be based in Massachusetts
  • Greater reputed company area strongly preferred
  • Must be available during standard business hours (reputed company)

Work Environment

  • Fully remote role
  • Optional in-person work available at reputed company in Dedham, MA (3-office suite)
  • Flexible structure with opportunity for increased hours and growth over time What We’re Looking For
  • Someone reputed company and comfortable following up with clients
  • Strong follow-through and attention to detail
  • Comfortable balancing speed (intake) with accuracy (insurance/billing)
  • Interested in being part of a growing practice Green Hill Counseling, PLLC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected status under applicable law. To Apply reputed company submit your resume Pay $22.00 per hour Benefits
  • 401(k)
  • Flexible schedule
  • Paid time off Work Location Remote Apply tot his reputed company To reputed company Job

Apply To reputed company Job

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