About the position When you join Verizon, you want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What You’ll Be Doing As the Principal Engineer for Adobe Experience Platform (AEP) you are the technical architect, strategy and operational anchor of the Verizon Business Group’s Adobe Experience Platform (AEP) ecosystem. Your primary mission is to build and scale Real-Time Customer Data Platform (RTCDP) capabilities to power next-generation marketing strategies and customer experiences.

Responsibilities

• Lead the technical design and enablement of RTM use cases, focusing heavily on RTCDP for profile orchestration, segment creation, and real-time activation.
• Work with cross-functional teams to ensure high-fidelity behavioral data is captured and mapped correctly into AEP to power immediate, personalized customer journeys.
• Develop a future-proof technical roadmap for AEP that prioritizes scalability and the rapid deployment of new CX innovations.
• Define the "gold standard" for AEP schemas (XDM), identity namespaces, and profile merge policies to ensure data remains clean and usable.
• Monitor dataflow health and ingestion patterns; proactively identify and resolve technical bottlenecks before they impact marketing performance.
• Manage the technical lifecycle of the platform, including feature adoption, sandbox management, and ensuring seamless upgrades with minimal disruption to the business.
• Act as the primary technical point of contact for Adobe, influencing their product roadmap and ensuring Verizon’s technical needs are prioritized.
• Partner with IT and Security to ensure the MarTech stack is architecturally sound, while acting as a subject matter expert for the dedicated Governance/Compliance team.
• Develop technical KPIs to track platform uptime, data latency, and the efficiency of audience activation.

Requirements

• Bachelor’s degree or four or more years of work experience.
• Six or more years of relevant experience
• Six or more years of relevant experience in MarTech engineering or platform operations
• Six or more years of hands-on engineering experience with AEP/RTCDP with everyday work with XDM schemas, Identity Service, Profile Service, and Destination connectors.

Nice-to-haves

• Subject Matter Expertise in AEP/RTCDP: Deep, hands-on experience with XDM schemas, Identity Service, Profile Service, and Destination connectors.
• A "Health-First" Mindset: Proven experience in maintaining the stability and performance of large-scale enterprise data platforms.
• Experience leading cross-functional teams to deliver complex, data-driven technology projects.
• Adobe Certified Expert - Adobe Experience Platform Architect or RTCDP Business Practitioner.
• Experience with Customer Journey Analytics (CJA) or Adobe Journey Optimizer (AJO).
• Experience in a CoE model where you set standards for others to follow.
• Background in large-scale data migrations or platform transformations.

Benefits

• medical
• dental
• vision
• short and long term disability
• basic life insurance
• supplemental life insurance
• AD&D insurance
• identity theft protection
• pet insurance
• group home & auto insurance
• matched 401(k) savings plan
• up to 8 company paid holidays per year
• up to 6 personal days per year
• paid parental leave
• adoption assistance
• tuition assistance
• premium pay such as overtime, shift differential, holiday pay, allowances
• up to 15 days of vacation per year