Head of AML Investigations | Austin | FinTech (Payments) | Hybrid Please note the successful candidate would need to relocation to Austin. Relocation package is available. We’re partnering with a leading global FinTech looking to appoint a Regional Lead for AML Investigations to lead and scale a significant Financial Crime operation across the Americas. This is not a purely strategic Compliance position. We’re looking for a hands-on AML operations leader who has managed sizeable investigative teams and can demonstrate exactly how they have improved processes, productivity, quality and performance. The Role You’ll take senior responsibility for a large-scale AML investigations operation, leading through managers and team leads while remaining close enough to the detail to drive meaningful operational improvements. Key responsibilities will include:

• Leading and developing a large, multi-layered AML investigations function
• Overseeing AML investigations, transaction monitoring and suspicious activity processes
• Driving operational excellence across productivity, quality and performance
• Translating strategic objectives into measurable KPIs and OKRs
• Identifying opportunities for automation and process improvement
• Using data to improve investigative efficiency and scalability
• Partnering closely with Product, Engineering and Technology teams
• Building a high-performance culture across managers and their teams

What We’re Looking For

• Strong background in AML Investigations / Financial Crime Operations
• Experience leading sizeable teams, ideally 50+ people with management layers beneath you
• Proven experience managing and developing managers/team leads
• Strong understanding of transaction monitoring, investigations and SAR processes
• Evidence of improving or transforming AML operations rather than simply maintaining them
• Experience with automation, technology-enabled change and process redesign
• Strong operational understanding of productivity, quality, training and performance management
• FinTech, payments or digital banking experience is preferred, although broader financial services backgrounds will be considered
• Willingness to be based in or relocate to Austin, Texas

The Opportunity This is a highly visible leadership position within a growing global Financial Crime function. It would suit someone senior enough to lead a complex, layered organisation but still operationally involved and passionate about building, scaling and improving AML investigations. If you’ve successfully led and transformed a sizeable AML or Financial Crime operation and are interested in hearing more, please get in touch.