Job Description:

• Deliver enterprise APIs supporting mission-critical applications across sales, service, and claims
• Work with BRM/BRMC, BSA, project managers, developers, QA, architects, solution designers, and other partners
• Gather business requirements and translate them into technical and non-functional requirements
• Coordinate project timelines, milestones, interdependencies, and delivery of initiatives
• Develop and maintain Standard Operating Procedures
• Author API mapping sheets and API specifications
• Provide subject matter expertise on applications and platforms
• Review analysts’ documentation for accuracy and completeness
• Track and communicate issue and risk status
• Create and maintain technical requirements, designs, user stories, acceptance criteria, systems mappings, data-flow mappings, database queries, and table updates
• Assist with UAT and systems-related training materials and sessions
• Extract, analyze, and interpret data and contribute to project reports and dashboards

Requirements:

• Bachelor's degree in a related area (Computer Science, Information Systems or other related field) or an equivalent combination of education and experience
• 3–5 years of system documentation experience and/or technical writing
• Ability to create non-functional requirements and translate business requirements into non-functional requirements
• Solid understanding of development, quality assurance and integration methodologies
• Ability to trace transactions through a sophisticated system and document how systems and overlapping processes interact
• Working knowledge of industry practices and CSAA IG policies
• Ability to travel as needed for divisional/team meetings and other in-person meetings
• Must be authorized to work indefinitely in the United States
• CSAA does not provide visa sponsorship

Benefits:

• Annual bonus eligibility / Annual Incentive Plan (AIP) of up to 7% of eligible pay
• 401(k) with a company match
• Career growth, leadership and mentoring support
• Remote-first flexible workplace and home-based work flexibility
• Employee resource groups and volunteering opportunities
• Reasonable accommodations for qualified applicants and employees with disabilities

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