JOB TITLE: Application Program Manager/Specialist Scope of Services - The scope of the proposed services will include the following: - Create and manage the release calendar and coordinate release schedules across concurrent projects. - Define and enforce release management processes, including release readiness criteria, approval gates, and rollback plans. - Partner with development, QA, and UAT teams to confirm release scope, sequencing, and dependencies. - Lead release planning and go/no-go meetings, ensuring risks and open items are visible to stakeholders before deployment. - Coordinate deployment activities across environments, including development, test, staging, and production, with technical teams. - Maintain release documentation, including release notes, change logs, and post-release reports. - Identify and mitigate release risks, escalating issues that could affect timelines or client commitments. - Support post-release monitoring and coordinate the quick resolution of any issues that surface after go-live. - Continuously refine release management practices and templates to improve consistency across engagements. Mandatory Expertise and/or Relevant Experience - 4+ years of experience in release management, deployment coordination, or a related delivery role within software implementation or technology consulting environments. - Bachelor's degree. - ITIL certification. Desirable Expertise and/or Relevant Experience - Proven understanding of SDLC, environment management, and change control processes. - Experience with release or work-tracking tools such as Jira, Azure DevOps, ServiceNow, or similar tools. - Strong stakeholder management skills, with the ability to coordinate across technical and business teams under time pressure. - Experience managing multiple release schedules simultaneously in a fast-paced setting. - Experience working with federal or state government agencies. Additional Information - Lumen and / or its clients will not provide equipment (Laptop, monitor, etc.) to the selected contractor. The contractor must have their own equipment. - Access to a virtual desktop set up (software) will be provided by Lumen’s client, allowing the user access to the required systems and technology. - Lumen Solutions Group Inc. is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.