This senior role will play a key role in shaping and pushing forward our vision of the product, strategy, and investments while also negotiating and closing deals to realize this vision. The Associate Director of Sales will work closely with our product, marketing and engineering teams and partner cross-functionally with legal, policy, finance and other teams. We're looking for a driven sales professional who's passionate about selling early-adopter SaaS in multi-stakeholder, nascent and complex selling environments. The Associate Director of Sales will be working in a collaborative team to expand the Crystal customer base domestically and abroad.

This role will focus specifically on the private sector, with a strong emphasis on financial institutions, crypto exchanges, and other non-government organizations as core client segments.

Duties and responsibilities

• Drive Sales for the assigned territory/verticals, Sales Planning, forecasting, reporting, pipeline management, and strategic analysis with expectations of high levels of quality, accuracy, and process consistency;

• Execute on sales of Crystal software and services (solely and with a small team) and manage stakeholder relations with the goals of driving revenue growth and maximizing profitability;

• Own sales targets and projections and achieve revenue targets for the assigned territory and or verticals individually and by cooperating with sales partners;

• Partner with a variety of business and technology stakeholders within Crystal (analytics, legal, technology teams, etc.) and with third parties to develop a strong sales pipeline and to deliver the best services;

• Own all systems and tools related to our sales, customer success, and marketing processes with Hubspot as our central hub;

• Support leadership in the understanding of pipeline, forecasts, retention, and other KPIs while bringing best in class sales/customer success strategy & planning techniques to support leadership in maximizing sales and retention;

• Collaborate with Marketing and Customer Success - to continuously improve MQL generation and ensure a seamless post-sales experience for our customers;

• Review and improve efficiency of business processes;

• Represent the company as required, including attendance at industry events and public meetings;

• Execute on defined and aligned KPI's set with executive management of Crystal.

Requirements

• A minimum of 8 years' proven experience in full-cycle B2B SaaS Sales.

• Bachelor's Degree or equivalent required, MBA or Master's Degree in IT or technical field is a plus.

• Languages: fluency in English, Portuguese and Spanish, other languages are a strong plus.

• Knowledge of- and experience with Blockchain/Crypto Currencies.

• Self-starter that can be hands-on and work independently as well as exhibit strong leadership skills to be a member of a greater team in an unstructured entrepreneurial environment.

• Takes initiative and creative in approach to problem-solving, strong "can do" attitude.

• Able to present and sell to C-level customers and partners.

• Strong negotiation skills and a demonstrated record of successfully closing deals.

• High degree of integrity, attention to detail, punctual; responsibility for all decisions with the ability to see the bigger picture.

• Excellent oral communication, planning, organizational and analytical skills.

• Multicultural approach, comfortable working with diverse cultures and mindsets.

• Appreciation to work in a global organization with teammates in different time zones/regions.

• Willingness and ability to travel.

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