About the job

Accelerate your career with PradeepIT

PradeepIT is one of the largest, globally recognized IT Consulting firm to connect India's deeply vetted talent team to global customer.

Were headquartered in Bengaluru, Silicon Valley of India. PradeepITs customers include SAP Lab, Bosch, Rolls-Royce, Daikin, Daimler and J&J and hundreds of other Fortune 500 companies and fast-growing startups.

With continuous hard work and working remotely by choice, PradeepIT is certified as a Great Place to Work! Trusted by leading brands and fortune 500 companies from around the world, we have achieved:

6+ Years of Experience

580+ Open source technology Consultant

120+ SAP Consultant

40+ Salesforce Consultant

60+ Adobe Consultant

100+ Mobility Consultant

890+ Clients in APAC, EMEA & USA

Our Beliefs

PradeepIT believes in connecting people across the globe and provide them an opportunity work on remotely. Being a people-first organization, PradeepIT constantly strives for individuals who won't just keep up, but break new ground, work with cutting edge technology and ramp-up their skills with course created by our Vertical Heads, Senior Architect for freely with help of PradeepIT Academy.

Roles & Responsibilities:

• CRE & CS 24x7x365 Contact Center, Monitoring & Incident Response, Ticket Queue Management, L1-L2 Processing, Tech-HyperCare, Validations
• Security & Privacy Incidents
• Upgrades, Updates, New Deployments, Migrations
• Azure / Windows / Networking / MS SQL / Infor LN / e-Emphasys ERP / Cyber Security Related L3 plus R&D
• Designing & Implementing Observability & Noise Reduction
• Automation & Tech Innovation
• Stakeholder & Escalation Management

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