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Azure AD B2C / CIAM Engineer - 100% REMOTE

Remote · South Africa Full-time

Title: Azure AD B2C / Microsoft Entra External ID Systems Engineer Location: 100% Remote Nationwide (MN candidates are a plus) Duration: Initial 6-month contract, with potential for significant extension Project Overview Client currently uses Azure AD B2C to support customer-facing authentication, ecommerce login, and loyalty registration. They rely on an external vendor to maintain this environment but are looking for a more cost-effective resource who can assume hands-on responsibility for the platform. The immediate priority is maintaining and enhancing the existing Azure B2C environment, including troubleshooting authentication issues, modifying user flows and custom policies, and supporting application/API integrations. Longer term, Client is considering a migration to Microsoft Entra External ID. Ideally, this resource would have the technical background to support both the current environment and the future migration.

Key Responsibilities

Maintain, configure, and troubleshoot the existing Azure AD B2C environment. Design, build, and modify authentication user flows and custom policies. Support customer login, registration, loyalty, and ecommerce authentication. Develop and troubleshoot APIs and integrations with enterprise applications and customer data systems. Support upcoming customer identity integration changes, including a transition from Salesforce to ECRS. Implement new authentication functionality and troubleshoot production issues. Evaluate and potentially support a future migration to Microsoft Entra External ID. Document the environment and help reduce dependency on the existing vendor. Must-Have Experience Strong, direct, hands-on Azure AD B2C engineering experience. Ability to independently design, build, configure, and troubleshoot user flows and custom policies. Customer Identity and Access Management (CIAM) experience. Experience with OAuth 2.0, OpenID Connect, tokens, claims, and authentication protocols. Hands-on experience with APIs, application integrations, and identity-related troubleshooting. Strong technical problem-solving skills and the ability to independently support a production environment. Nice-to-Haves Microsoft Entra External ID experience, particularly migration planning or execution. Retail, ecommerce, loyalty, or customer-facing application experience. Salesforce, ECRS, or customer database integrations. Experience with other CIAM platforms such as Okta, Ping Identity, or Keycloak. Best Regards, Vishal vishal@smartcaliber.com www.smartcaliber.com Truth Lies in Heart

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