Position Purpose: The Backup Engineer is responsible for the installation, implementation, and ongoing management of the backup infrastructure for distributed Fiserv products. This position is part of a dedicated backup team that works closely with other engineering teams to provide technical support for all backup management-related activities. Depending on skill sets this position will perform work on specific vendor solutions within the Fiserv environment. This individual may also act as a liaison to other departments, representing the backup team on all technical matters related to backup and recovery management. This position requires a background in backup solutions, with a demonstrated ability to design and implement solutions, manage change, and add backup policies in a large-scale, mission critical, multi-PB backup environment. Strong organizational and communication skills are necessary. Essential Job Responsibilities: Improve enterprise quality and availability of storage backup engineered infrastructure components. Continue to simplify, review, deploy and further improve: Automation of alerting, monitoring, reporting, maintenance, backup recovery, cyber solutions and business continuity/disaster recovery process. Implementation, management and maintenance of backup solutions utilizing Rubrik, DDBoost, Data Domain, Infinidat InfiniBox Network knowledge, including bandwidth, NIC configuration, CIFS, NFS, and NDMP Operating systems knowledge, including Windows and Linux, is required. ESX, AIX, HP-UX, and Solaris knowledge would be a plus New technology awareness and research skills are necessary 24x7 operations support and on-call support responsibilities for escalation Ability to work on project teams, delivering key project milestones, and communicating effectively with a wide variety of people Disaster Recovery infrastructure planning, building, and testing Experience in performance monitoring, performance tuning and capacity monitoring of backup infrastructure Required Qualifications: Education: Bachelor’s degree highly preferred Job Related Experience: 4 - 7 years’ experience required Requires a strong technical background in industry standard IT technologies as it pertains to backup solutions, with the proven capability to implement and support complex environments Experience with Rubrik, Data Domain, and Infinidat InfiniBox custom reports is required, as is a strong knowledge of VMware, UNIX and Windows platforms Experience in an e-commerce environment is strongly desired, as is a working knowledge of networking protocols and components Experience in performance monitoring, performance tuning, and capacity monitoring of backup infrastructure Automation of alerting, monitoring, reporting, maintenance, backup recovery, cyber solutions and business continuity/disaster recovery process. As well as related scripting languages and integration, and/or orchestration tools such as: Python, Perl, Ansible, Microsoft Power BI, and VMware vRealize (vRA and vRO), Spectrum Protect, Splunk and Moogsoft. Project management and excellent troubleshooting skills are required Additional Skills/Knowledge: (Optional) Storage administration of Isilon, NetApp, Infinidat, and Pure desired IBM TSM backup product experience a plus Veritas NetBackup product experience a plus High organizational skills Ability to handle multi-tasks and meet deadlines Ability to work efficiently and productively without direction or guidance Capable of exercising extreme discretion and independent judgment Ability to handle extremely confidential information in a professional manner Ability to communicate, both verbally and written, with a high level of confidence MS Office skills especially word and excel ServiceNow knowledge and experience