About the Role S&A Group is looking for a Benefits Support Representative to join our team in Louisiana. In this role, you’ll spend your day talking with clients over the phone, understanding their needs, and helping them find the right benefit options. You’ll work with elderly clients, so patience, empathy, and the ability to explain things clearly are important. If you enjoy talking to people, solving problems, and helping customers feel confident about their decisions, this could be a great fit for you.

Responsibilities

What You’ll Do

• Speak with clients by phone and provide friendly, professional support.

• Help clients understand their benefit options and answer their questions.

• Handle concerns and find practical solutions.

• Keep customer information and records accurate and confidential.

• Work closely with your team and take part in regular training and coaching.

Qualifications

What We’re Looking For

• Strong communication and listening skills.

• Must have access to a laptop/computer, reliable internet connection, and a quiet workspace.

• High school diploma or GED required

• Patient, professional, and genuinely interested in helping others.

• Someone who is coachable, dependable, and willing to learn.

• Ability to work well both independently and as part of a team.

Compensation

$50,000

About S&A Group

Why S&A Group? We believe people do their best work when they have the right support. That’s why we provide training, coaching, resources, and opportunities to grow. You’ll be joining a team that values hard work, teamwork, and doing right by clients. If you’re looking for a place where you can build your skills and grow your career, we’d love to meet you.

High school diploma or GED required; strong communication and listening skills; access to laptop/computer, reliable internet, and quiet workspace; patient, professional, coachable, dependable, and willing to learn.

Key Responsibilities

• speaking with clients
• explaining benefit options
• handling concerns

Job Details

• Category: Customer Service
• Seniority: No Prior Experience Required
• Commitment: Full Time
• Workplace: Remote — Shreveport, Louisiana, United States
• Salary: USD 50,000 – 50,000 / year
• Languages: English

About S&A Group

A company that provides training, coaching, and resources to help clients find the right benefit options. — Industry: Consulting Services