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BMC Helix Developer / Technical Consultant

Remote · Egypt Full-time

We're Hiring: BMC Helix Developer / Technical Consultant On Fully Remote We are looking for an experienced BMC Helix Technical Consultant with strong hands-on expertise in AR System, Helix Platform, Digital Workplace, Service Catalog, and ITSM integrations. Key Responsibilities & Skills: Hands-on experience with BMC AR System, including Forms, Active Links, Filters, Escalations, Permissions, and Audit Configuration. Experience with BMC Helix Platform / Innovation Studio, Record Definitions, Views, Processes, and Rules. Knowledge of Digital Workplace, Service Catalog, and Smart IT configuration. Strong experience with REST/SOAP APIs, Webhooks, JSON/XML, OAuth 2.0, and SAML. Proficiency in Java, JavaScript, SQL, and database performance analysis. Experience with Helix reporting, dashboards, KPI frameworks, and audit-based metrics. Understanding of ITSM processes, including Incident, Change, Request, and Service Catalog. Preferred Qualifications: Experience with BMC Helix versions 25.x / 26.x. Exposure to Helix AI, HelixGPT, and cognitive chatbot integrations. Knowledge of SailPoint, Device42, CMDB, and IAM platforms. Experience with ServiceNow migration projects and SOX-controlled access provisioning. Familiarity with Git, CI/CD pipelines, and Helix deployment practices. Experience in telecommunications, media, or large enterprise environments. Ideal Candidate: A detail-oriented professional with strong analytical, troubleshooting, documentation, and stakeholder communication skills who can work effectively in a migration-driven environment. Please share your updated resume at Samir@WiseSkulls.com or connect with me on +1 (714) 640-6967 to discuss this opportunity.

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