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Care Coordinator Auth Scheduling Specialist

Remote · Vietnam Full-time

This is a Fully Remote Job About Our Client: The organization is a large, nonprofit integrated health system operating across multiple states, including Illinois, the Carolinas, Georgia, Alabama, and Wisconsin. It serves nearly 6 million patients through a network of 69 hospitals and over 1,000 care locations. The system focuses on clinical innovation, health outcomes, and value-based care, with specialties in cardiology, neurosciences, oncology, pediatrics, rehabilitation, organ transplants, burn treatments, and musculoskeletal programs. It is also engaged in extensive clinical trials and research, supported by an academic partnership with a medical school. Employing 155,000 staff members and running one of the nation’s largest graduate medical education programs, the organization is committed to equitable care and provides substantial community benefits. About the Opportunity: The CARE COORDINATOR AUTH SCHEDULING SPECIALIST plays a vital role in managing patient referrals and coordinating care across internal and external providers. This position ensures patients receive timely and appropriate services by handling authorizations, scheduling procedures, and verifying insurance coverage. The role contributes to preventing care gaps and supporting efficient patient access to necessary treatments. Responsibilities: Complete patient referrals and coordinate with referring and receiving providers or departments Obtain all necessary authorizations Provide patients with information about providers within their insurance plans Review and explain insurance benefits to patients Schedule surgeries, diagnostic tests, and other services with internal and ancillary providers Verify schedules and confirm accurate time allocation Follow up on referrals to prevent gaps in care Requirements: High School Diploma or GED Computer proficiency Understanding of insurance coverage and medical necessity policies preferred Knowledge of medical records software preferred Customer service experience Pay Range and Compensation Package: $20.80 to $31.20 per hour Benefits & Perks: Paid Time Off programs Medical, dental, vision, life, and short- and long-term disability insurance Flexible Spending Accounts for healthcare and dependent care Adoption assistance and paid parental leave Defined contribution retirement plans with employer match Educational assistance program Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.

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