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Case Manager/Social Worker

Remote · Kenya Full-time

JOB DESCRIPTION: CASE MANAGER/SOCIAL WORKER Position: Case Manager/Social Worker Location: Remote Reports to: Case Manager Supervisor We are seeking a compassionate and dedicated individual to join our team as a Case Manager/Social Worker. In this role, you will be responsible for providing comprehensive case management and social work services to clients in need. This includes assessing clients' needs, developing care plans, coordinating services, advocating for client rights, and collaborating with other professionals and community resources.

Responsibilities

  • Conduct thorough assessments of clients' needs, including physical, mental, emotional, and social factors, through interviews and data collection.
  • Develop personalized care plans in collaboration with clients and their families, aimed at addressing identified needs and goals.
  • Coordinate and facilitate access to appropriate services, such as medical care, counseling, housing, education, employment, and substance abuse treatment.
  • Ensure continuity of care by closely monitoring clients' progress, providing ongoing support and counseling, and adjusting care plans as needed.
  • Serve as an advocate for clients, ensuring their rights are upheld and providing assistance with navigating complex systems and processes.
  • Educate and empower clients to make informed decisions regarding their health, safety, and well-being.
  • Collaborate with other professionals, including healthcare providers, legal authorities, and community organizations, to develop and implement comprehensive client care plans.
  • Maintain accurate and up-to-date client records and documentation, adhering to ethical and legal requirements.
  • Stay current on social work best practices, policies, and regulations, and participate in professional development opportunities to enhance knowledge and skills.
  • Participate in team meetings, case conferences, and other multidisciplinary discussions to ensure effective client care coordination.
  • Provide crisis intervention services as needed, including conducting risk assessments and developing safety plans.
  • Contribute to program development and quality improvement initiatives to enhance service delivery.
  • Build and maintain positive relationships with clients, their families, and community stakeholders.

Requirements

  • Bachelor's or Master's degree in Social Work or a related field.
  • Valid state licensure/certification as a Social Worker (if applicable).
  • Proven experience in case management and social work, preferably in a healthcare or social services setting.
  • Strong knowledge of social work theories, principles, and best practices.
  • Excellent assessment, problem-solving, and communication skills.
  • Ability to work effectively with diverse populations and individuals from different backgrounds.
  • Proficiency in using electronic health record systems and other relevant software.
  • Ability to work independently and as part of a multidisciplinary team.
  • Demonstrated ability to maintain confidentiality and ethical standards in client care.
  • Valid driver's license and reliable transportation.

We offer a competitive salary and benefits package, supportive work environment, and opportunities for professional growth and advancement. If you are passionate about making a positive impact on the lives of individuals and families, please submit your application and resume for consideration.

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