This is a remote position.

About Evercam

Our mission is to improve productivity and safety on construction sites through Reality Driven Intelligence.

We are 130 people delivering hardware, software, and services in 25 countries across 24 time zones to the world's largest, most complex construction projects.

We seek an Operational leader to help us continue our mission to create the world’s leading reality capture platform. This is a strategic leadership role, client-facing and presenting occasionally to the board & shareholders. We offer a competitive salary and equity participation.

Further information see Why Work in Evercam

The Role

The COO reports to the CEO and owns Global Operations. He/She manages the Site Ops, Support, BizOps, Hardware, and Compliance teams. We are a matrix organisational structure. Some of the delivery teams (site services) report to regional MDs and would be your dotted-line reports, other teams (professional services & support) would report directly to you.

You are responsible for

• Performance Management & Measurement (Work with C-Suite to implement performance measurement including KPIs & OKRs across the org.)

• Service delivery through site services, professional services & customer support teams.

• End to end Hardware, inventory and associated supply chain & logistics

• The “Evercam OS” - How we do things - this will include rethinking many of our processes and org structure for an AI-first approach.

• Systems, Data & AI (Internal Apps)

• The Intranet

• Compliance & The Customer Contract, SLAs

Construction industry experience would be an advantage, as would demonstrated ability to build tools using AI.

OKRs / KPIs

KPIs will include

• Site Ops Revenue & Margin

• Systems

• Talent Density

• Employee Satisfaction

• Intranet Adoption

• Services Revenue & Margin

• Hardware

• Hardware Margin ( % and Gross )

• Reliability

OKRs

• KPIs and OKRs operationalised across the org

• VSO (Vision, Strategy, and Objectives) 2027 done

• Company Calendar / Cadence Owned

Requirements

• AI thinking and skills

• Strong documentation and asynchronous communication skills

• Advocate and represent our culture

• Keep the team’s drive and intranet organised and up to date

• Understanding of the value of data and its hygiene

• Customer-centric approach to all aspects of our business

Benefits

• You’ll be joining a fast-scaling company redefining how construction projects are managed and measured.
• Equipment Allowance
• Health Insurance (USA, UK, Ireland, Australia)
• Pension (Ireland, UK)
• ESOP
• PTO
• 1 extra PTO day per year served
• Further information see Why Work in Evercam

AI thinking and skills; strong documentation and asynchronous communication; customer-centric approach; understanding of data hygiene; ability to represent culture and keep intranet organized.

Key Responsibilities

• managing global operations
• implementing performance metrics
• overseeing service delivery

Job Details

• Category: Business Operations
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — United States
• Languages: English

Benefits

• Generous paid time off
• Retirement plan

About Evercam

A fast-scaling company redefining how construction projects are managed and measured through Reality Driven Intelligence. — Industry: Information Technology