Are you looking for a challenging and rewarding career in the insurance industry? Look no further than Nationwide Mutual Insurance! We are currently seeking a Claims Specialist, Casualty to join our team and help us provide exceptional service to our customers. In this role, you will be responsible for investigating and resolving complex casualty claims, ensuring that our policyholders receive fair and timely compensation. If you have a strong background in insurance claims and a passion for helping others, we want to hear from you. Join us and become a part of our team dedicated to protecting what matters most to our customers. Investigate and analyze complex casualty claims to determine coverage and liability. Communicate with policyholders, witnesses, and other relevant parties to gather necessary information. Evaluate and negotiate settlements with claimants or their representatives. Ensure claims are processed accurately and in a timely manner. Review policy language and interpret coverage for various types of claims. Collaborate with internal teams such as underwriting and legal to make informed claim decisions. Document all claim activities and maintain accurate and organized claim files. Provide excellent customer service to policyholders and stakeholders. Keep up-to-date with industry trends, laws, and regulations related to casualty claims. Participate in training and development opportunities to enhance technical skills and knowledge. Handle potential fraud and subrogation issues appropriately. Maintain confidentiality and adhere to ethical standards in all claim activities. Assist in developing and implementing strategies to improve claims processes and customer satisfaction. Communicate effectively with team members and superiors regarding claim status and any challenges. Continuously seek ways to improve and streamline claim handling processes. Nationwide Mutual Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.