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Client Services Coordinator

Remote · Sri Lanka Full-time

Position Overview We are seeking a Client Services Coordinator to support reservation management and ensure all booking-related details are handled accurately and efficiently. This role plays a key part in delivering a high-quality client experience through organization and communication. Key Responsibilities - Manage and coordinate reservation requests - Collect and document client preferences and details - Review booking information for accuracy and completeness - Communicate confirmations, updates, and necessary follow-ups - Maintain organized records of client interactions and reservations - Assist with administrative coordination and workflow support Requirements - Strong organizational and communication skills - High attention to detail - Ability to manage multiple tasks efficiently - Comfortable using digital platforms and communication tools Preferred Qualifications (Not Required) - Background in customer service, administrative support, or coordination - Familiarity with reservation or scheduling systems What We Offer - Fully remote work environment - Structured onboarding and training - Professional development opportunities - Collaborative team environment - $45,000 - $75,000 a year Note on AI tools We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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