We are seeking a reliable and service-driven Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role is ideal for someone who enjoys assisting others, communicates professionally, and thrives in a flexible work environment.

Responsibilities

Assist clients with organizing booking details, dates, preferences, and service selections

Provide customer support through email, phone, and messaging in a professional manner

Help gather and maintain information needed for reservations and itinerary support

Coordinate booking details and follow up with clients as needed

Maintain accurate notes, client profiles, and documentation within our systems

Respond promptly to client questions and provide helpful guidance

Stay informed about available destinations, suppliers, and experience options

Support administrative tasks related to planning and booking services

Work collaboratively with the team to ensure a smooth and positive client experience

Skills & Qualifications

Strong customer service and communication skills

Organized, detail-oriented, and comfortable using online tools

Ability to work remotely and manage your own schedule

Professional, dependable, and proactive

No previous experience required — full training is provided

What We Provide

Comprehensive training and onboarding

Access to booking tools, systems, and resources

Flexible remote schedule

One-on-one support and continued guidance

A positive, team-focused work environment

Work Environment

This remote role includes assisting clients with planning needs, supporting booking coordination, and helping ensure smooth travel-related experiences. It is performance-based and ideal for individuals who enjoy independent work and providing excellent service.