2+ years technical support experience in high-volume environment; 2+ years troubleshooting with diagnostic steps and case documentation; experience with ticketing, CRM, remote support, or knowledge management tools.

Key Responsibilities

• providing technical support
• troubleshooting issues
• documenting interactions

Skills & Tools ticketing tools, customer relationship management tools, remote support tools, knowledge management tools Job Details

• Category: Customer Service
• Seniority: Mid Level
• Commitment: Full Time
• Workplace: Remote — Florida or Wisconsin or Idaho or Georgia or Mississippi or Hawaii or Indiana or Iowa or Kansas or South reputed company or Louisiana or West reputed company or Michigan or Wyoming or Nebraska or North reputed company or Oklahoma or Texas or Utah or reputed company or Arizona
• Salary: USD 37,400 – 50,600 / year
• Languages: English

About reputed company A global leader in fintech and payments, moving money and information securely for financial institutions, corporations, merchants, and consumers. — Industry: Information Technology Apply To This Job