The role

At Insure Connect Services (ICS), we place skilled South African insurance professionals into remote roles with brokers and underwriting agencies in the UK and Australia. Our people work as part of their client’s team, not on the sidelines.

We’re building a pipeline of commercial underwriters who are ready for their next step. You’ve worked with commercial policies, you understand why commercial risk is different, and you want to keep building on that, with support, structure and real exposure to international markets.

Is this you?

• You’ve worked hands-on with commercial insurance — even if your title doesn’t say “underwriter”
• You’re curious, you learn fast and new systems don’t scare you
• You want an international career without leaving South Africa
• You feel your skills have outgrown your current role (or your current salary)

What you’ll do

Underwriting & portfolio support

• Assist with new business, renewals, endorsements and mid-term adjustments
• Request and assess quotations, present options and implement premium adjustments
• Help analyse client portfolios and assess risk to ensure appropriate cover and pricing
• Support retention by keeping renewals on track and reducing policy cancellations

Client & broker communication

• Communicate clearly and professionally with clients, brokers, insurers and internal teams
• Build working relationships that support long-term portfolio growth

Administration & compliance

• Maintain accurate electronic records for audit and compliance
• Assist with invoicing, refunds and general policy administration
• Make sure documentation is complete, accurate and up to date

What you’ll need

• Matric (essential)
• Hands-on experience with commercial short-term insurance policies
• Strong written and spoken English, and confidence speaking to clients
• Comfort with technology and a willingness to learn new platforms quickly
• South African citizen currently residing in South Africa

Advantageous

• RE5 / FAIS credits, or working towards them
• A relevant degree or diploma
• Experience on broking or underwriting systems

Please note: personal lines experience on its own isn’t suitable for this role. Commercial risk is a different discipline, and our clients need that foundation.

How we work

• Fully remote from a dedicated home office
• Fibre internet: minimum 50/50 Mbps, 100/100 Mbps preferred
• Shifts aligned to UK or Australian business hours. Our clients working hours relate to our 04:00–12:30, 11:00–19:00 and 16:00–00:00 (SAST).

What you get

• A competitive monthly salary of R20 000 – R29 000, depending on experience
• A placement working with our clients - established international brokers
• Onboarding and training into your client’s systems and processes
• Exposure to UK and Australian commercial markets and modern underwriting practice
• A clear, transparent recruitment process

How the process works

• This is a pipeline role. You’ll be considered for current and future opportunities.
• The application includes a short questionnaire and a video introduction.
• Successful candidates stay active in our talent network and are presented to brokers as suitable roles come up.
• Typical placement turnaround is 4–8 weeks, depending on client demand.

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