Job Type Full-time Description Community Relations Representative Reports to: Director of Business Development Job Category: Salaried | Exempt | Full-Time Salary Range: $75,000-$100,000/year DOE + bonus structure Job Site: Remote/Home office (must reside in Colorado) Job Summary: Community Relations Representatives have a proven track record of generating leads and developing a consistent pipeline of referrals for business development. The Community Relations Representative will be responsible for developing and retaining referrals from various medical and mental health settings and professionals within a given territory. The Representative will act as a public face by representing the company and employing creative strategies to enhance the company's presence among the professional community to produce consistent referrals. This position is largely community-based and will require frequent travel to agencies, facilities and professionals within and outside of the community. Education and Experience: Bachelor’s degree preferred, high school diploma or equivalent required. Minimum of two years customer service, sales, publicity and/or marketing experience. Two years experience in substance abuse or mental health field preferred. Experience with CRM system preferred. Required Skills/Abilities: Valid, non-restricted Colorado driver's license with clean record. Must have reliable transportation. Excellent verbal and written communication skills. Strong relationship building skills. Ability to listen well and offer solutions. Results driven with a proven track-record of meeting and exceeding defined goals. Ability to act with integrity, professionalism, and confidentiality. Strong collaboration skills with the ability to think creatively and share ideas. Ability to manage time effectively. Knowledge of industry and trauma-integrated care. Experience in sales, marketing or related field. Proficient with Microsoft Office Suite or related software. Proficiency with or the ability to quickly learn the organization’s CRM system. Duties/Responsibilities: Maintains confidentiality and adheres to facility policies and procedures, State & Federal law, and accrediting agency regulations and standards. Identifies, builds and maintains relationships with key referral partners. Maintains regular servicing scheduling that organizes a combination of referral partner maintenance and new business development. Conducts quality presentations to agencies, hospital staff, admissions teams, discharge planners and others. Communicates between other departments, i.e. admissions, clinical care coordinators, etc. Community Relations Representatives are measured by monthly KPIs and their ability to track all activity in KIPU. Position does require frequent travel, including some weekends and/or occasional evenings. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Talking on the phone, presenting virtually and in-person. Sitting, standing, bending, reaching, climbing stairs. Must be able to access and conduct meetings and presentations at multiple locations. Must be able to lift 15 pounds at times. Driving in all weather conditions. Benefits & Perks: Health and Wellness Medical, dental and vision insurance* Supplemental accident and hospital indemnity coverage* Voluntary Term Life insurance* Employee Assistance Program Monthly wellness reimbursement* Financial Competitive salary Employee recognition and rewards programs Employee referral incentive program Employer-sponsored 401(k) plan Work/Life Perks Professional growth and development Continuing education reimbursement Unlimited paid time off (exempt employees) + sick days Paid time off policy (non-exempt employees) + sick days Paid holidays (exempt) or ability to earn 1.5x base hourly rate (non-exempt) *Full-time employees This description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Salary Description $75,000 to $100,000 per year + bonus structure