IMPORTANT: after you apply, please check your email. We send you a link to complete your application — it is not considered until that last step is done. If you do not see it, check your spam folder. This is a fully remote position, open to candidates based in United States. Pay: $50–$70/hr Role Title: Consular Officer / Passport Specialist Role Type: Contractor Location: Remote Time Commitment: 20-30 hours/week, short-term project the company is looking for former Consular Officers and Passport Specialists to help evaluate and improve AI systems on passport and citizenship topics. You’ll use your State Department experience to check that questions sound like real applicants and that answers are correct on complex cases. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters. Scope of Work Review sample passport and citizenship questions and flag any that don’t sound like what real people ask. Write rubrics that define a correct, complete answer for complex cases, such as lost, stolen, or damaged passports, name changes, and citizenship documentation. Cover situations involving minors, custody, and applicants born or living abroad in your rubrics. Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance. Share clear written feedback with the project team, working asynchronously.

Required Qualifications

Former State Department experience in a passport agency (Passport Specialist/Adjudicator) or consular section (Consular Officer) 1+ years adjudicating or advising on passport or citizenship matters Working knowledge of citizenship and nationality rules and passport eligibility US-based Able to start quickly and commit 20-30 hours/week Clear, precise writing

Nice to Have

Experience with document fraud detection Experience with name change and identity documentation cases Experience creating guides, FAQs, or training materials Experience helping a diverse range of applicants, including non-English-speaking customers How To Apply Apply here with your profile. We will then email you a link to complete your application on the hiring platform — your application is only considered once that final step is done.