Este é um cargo remoto.

Quoretech is seeking a dynamic and experienced professional to lead the operational management of our cardiac diagnostic services. This role offers a significant opportunity to influence the standards of arrhythmia monitoring across Brazil and internationally, aligning operational processes with the company’s high standards of excellence. The Coordinator of Diagnostic Services will play a crucial role in optimizing the quality, efficiency, and consistency of our cardiac analysis and reporting processes, ensuring a seamless integration from data collection to report issuance.

Responsibilities:

• Monitor team performance and implement continuous improvements in operation.

• Lead the recruitment and selection process of analysts and reporting doctors to ensure a highly qualified team is in place.

• Oversee the onboarding and training of new staff to ensure effective integration into the company’s workflow.

• Manage the distribution of test workloads strategically to optimize workflow balance and efficiency.

• Define and track key performance indicators (KPIs) to continually refine processes.

• Implement standards for report consistency, reducing variability and enhancing the accuracy of analyses.

• Conduct periodic reviews of examinations and reports to identify areas for process optimization.

• Participate in strategic meetings with internal teams and clients to align expectations, clarify queries, and propose operational improvements.

• Develop and facilitate training programs for clients, acting as a facilitator to encourage adoption of new platform functionalities based on user feedback.

• Supervise internal audits and recommend process adjustments to elevate service quality.

• Support the development of new products and services by providing operational insights.

Requisitos

• Proven experience in operational management within the healthcare diagnostic or digital health sectors.

• Strong leadership capabilities with experience managing remote teams.

• Analytical skills to monitor and implement improvements based on performance data.

• Excellent communication and interpersonal skills to manage diverse teams and stakeholder relationships.

• Proficiency in English for effective communication with international clients and partners.

• Organized and punctual with a proven ability to adapt and learn new tools quickly.

Benefícios

• Fully remote role, offering the flexibility to work from anywhere.

• Innovative and multicultural work environment that fosters professional growth.

• Opportunity to contribute to a leading company in the digital health sector with a significant impact on healthcare diagnostics.

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