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Copy of Billing Coordinator

Remote · Australia Full-time

Who We Are

At The Auctus Group, our mission is simple: to allow our providers to practice with peace of mind. We do that by delivering revenue cycle support with an infectious level of customer service and care—for both our clients and our people.

We’re a people-first, culture-driven organization that believes great work starts with a great environment. We’ve been work-from-home champions long before it became the norm, and we’re intentional about building connection in a remote world. We actively support continuing education, match charitable donations, and believe deeply in working to live, not living to work

Who We’re Looking For

We’re looking for smart, talented, tech-savvy go-getters who take pride in their work and care about the impact it has on others. You’ll thrive here if you:

  • Enjoy a fast-paced, evolving environment
  • Are comfortable with change, growth, and development
  • Value clear feedback and open communication
  • Believe in being a true team player
  • Love learning, problem-solving, and digging into details
  • Hold yourself and others to a high standard of accountability

If you’re someone who wants to do meaningful work, grow your skills, and be part of a team that truly cares—about our clients, our providers, and each other—you’ll feel right at home at Auctus.

About The Role

  • The Billing Coordinator is responsible for accurate charge posting, payment posting, denial resolution, and AR follow-up for services. This role plays a critical part in maintaining AR health and ensuring timely reimbursement.

What You'll Do

  • Process and submit clean claims for professional and surgical services.
  • Post payments, adjustments, and resolve discrepancies.
  • Follow up on unpaid, underpaid, and denied claims.
  • Work AR across all aging buckets with focus on timely resolution.
  • Review EOBs and payer responses to identify next actions.
  • Maintain clear and accurate documentation in the billing system.
  • Escalate complex issues to the Team Lead as needed.
  • Comply with payer rules, client policies, and internal workflows.
  • Analyze billed services to ensure claims meet coding, compliance, and reimbursement requirements.
  • Apply and review modifiers, identify CPT/NCCI issues, understand reimbursement impacts, and recommend claim corrections (coding knowledge required; coding from op notes not required).
  • Adhere strictly to HIPAA and patient confidentiality standards at all times.
  • Perform additional duties as assigned to support revenue cycle operations.

Qualifications

  • 2+ years of medical billing experience; professional and surgical experience strongly preferred.
  • Knowledge of CPT, ICD-10, modifiers, and payer guidelines.
  • Familiarity with global periods and surgical billing concepts.
  • Strong attention to detail and time management skills.
  • Detail-oriented with strong organizational and communication skills.
  • Experience with EHRs, PM systems, and clearinghouses.
  • Candidates must have a reliable computer and high-speed internet to perform job duties efficiently in a remote work environment.
  • Plastic Surgery and/or Dermatology billing is a plus**

Originally posted on

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