WHY DO WE NEED YOU?

The Critical Infrastructure Specialist is responsible for ensuring the reliability, security, performance, and availability of mission-critical infrastructure and technology systems that support business operations. This role provides advanced technical expertise in system administration, monitoring, troubleshooting, incident response, disaster recovery, and infrastructure engineering. The Specialist proactively identifies and resolves issues, implements scalable solutions, and serves as a key contributor to operational excellence, business continuity, and compliance initiatives.

This position requires strong technical knowledge, strong analytical and problem-solving skills, and the ability to work independently while collaborating across IT and business teams. The Critical Infrastructure Specialist also serves as a mentor to junior team members and plays a leadership role during critical incidents and major infrastructure initiatives.

Key Responsibilities

System Monitoring, Support & Optimization

• Monitor, troubleshoot, and optimize critical infrastructure to ensure system availability, performance, and reliability.
• Implement automated monitoring, alerting, security reviews, and operational improvements.

Infrastructure Engineering & Administration

• Design, maintain, and enhance infrastructure solutions to support business needs.
• Lead upgrades, migrations, capacity planning, and technology modernization initiatives.

Incident Response & Disaster Recovery

• Lead incident resolution, root cause analysis, and service restoration efforts.
• Develop, test, and maintain disaster recovery and business continuity plans.

Security & Compliance

• Implement security controls and ensure compliance with organizational and regulatory requirements.
• Partner with cybersecurity teams to address risks, vulnerabilities, and audits.

Collaboration & Technical Leadership

• Collaborate across IT and business teams to support operational objectives.
• Serve as a technical escalation point, mentor team members, and contribute to strategic infrastructure planning.

IS THIS JOB FOR YOU?

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field; equivalent combination of education and experience may be considered.
• 5+ years of experience supporting enterprise infrastructure, systems administration, or critical technology environments.
• Experience with server administration, virtualization technologies, storage systems, networking, monitoring platforms, and security tools.
• Strong troubleshooting, analytical, and problem-solving skills.
• Experience supporting high-availability and business-critical environments.
• Knowledge of disaster recovery, business continuity, and incident management practices.
• Ability to manage multiple priorities and respond effectively during critical incidents.

A LITTLE MORE ABOUT US

At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home.

LEGAL STATEMENT

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

BENEFITS IN JOINING US

Certain locations require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer potential candidates. Provided is the national pay range for this position which is $92,000 to $142,000 per year. However, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 12% of base salary based on company and individual performance measures. The Total Target Cash range (base pay and annual bonus) for this position, is $103,000 to $159,000. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.

Saint-Gobain is committed to helping you and your family be well in all aspects of your life. Be Well. Be You brings together inclusive programs and meaningful resources to support all aspects of your physical, emotional, financial, and social well-being. Employees have the flexibility to choose the benefits that best fit their individual needs.

• Health and Well-being – Supporting your wellbeing, to thrive in life and work.
  • Medical, Prescription Drug, Vision, and Dental Insurance
  • Healthcare Saving Account and Flexible Spending Account options
  • LiveWell Wellness Program
  • Employee Assistance Program (EAP)
  • Paid Time Off and Paid Parental Leave
• Retirement and Protection - Helping to make the future life you want a reality.
  • 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance
  • Pension Plan
  • Company-provided Life Insurance, AD&D, Short-Term Disability
  • Voluntary employee and dependent life insurance, Long-Term Disability, Critical
  • Illness and
  • Accident Insurance
• Additional Benefits – Helping shape the experience and impact you want
  • Commuter Benefits
  • Group Legal
  • Identity Theft Protection Auto and Home Insurance
  • Pet Insurance and Discounts
  • Back-up Child and Elder Care
  • PerkSpot Employee Discount Program
  • Volunteer Day

Bachelor's degree in IT, Computer Science, Engineering or related field; 5+ years enterprise infrastructure or systems administration experience; expertise in server administration, virtualization, storage, networking, monitoring, and security tools; strong troubleshooting and incident management skills.

Key Responsibilities

• monitoring infrastructure
• engineering solutions
• leading incident response

Job Details

• Category: Information Technology
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — United States
• Salary: USD 92,000 – 142,000 / year
• Languages: English

Benefits

• 401k matching
• Generous paid time off
• Retirement plan
• Generous parental leave

About Saint-Gobain

A global manufacturer of construction and high-performance materials, committed to sustainability and innovation. — Industry: Manufacturing