This a Full Remote job, the offer is available from: Europe, European Union, EMEA, Greece Location: Athens, Greece Work Model: Remote Schedule: 8 hours per day, 5 working days per week Our Dutch customer team in Athens keeps growing, and we are now adding new colleagues. Start date: 16 October 2026. You will adapt your tone to each person, from a short, friendly reply to a longer, step-by-step explanation. The role rewards patience, clear language and a calm tone, even when someone is frustrated. Your Responsibilities:

• Recognise when a case needs escalating and hand it over with complete notes
• Resolve everyday issues without unnecessary transfers
• Follow up on open cases so that customers are not left waiting
• Suggest improvements that reduce repeat contacts

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Previous customer-facing experience is an advantage, though not required
• Basic computer skills and confidence with web-based tools
• Ability to stay organised when handling several cases at once
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply now with the button on this page, and our team will confirm what comes next. This offer from "Savior Artigos Texteis Lda" has been enriched by Jobgether.com and got a 0% flex score.