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Customer Service - Inbound

Remote · Australia Full-time

Who we are At AnazaoHealth, we’re all about creating personalized medications that truly make a difference. As a specialty compounding pharmacy, we serve the pain management markets, provide drugs for clinical trials, and support wellness with tailored solutions. With pharmacies in Tampa, Las Vegas, New Jersey, and San Diego, our teams are dedicated to improving lives through innovation, quality, and care. We’re growing fast and looking for passionate people to join us on our journey. 🚀 About the job Schedule: Monday-Friday 9A-5:30P (Remote) About the Job Assists Patients, Organizations, Sales and the Pharmacy by performing the following duties: Key Responsibilities Ensures security of Protected Health Information as per HIPAA requirements. Answers incoming calls from 8A-5:30PM EST (hours subject to change based on business need). Resolve escalated issues utilizing AnazaoHealth’s SOP. Outbound calls and other assignments within Customer Service as assigned. Works confirmation by triaging work to various work areas. Works in pharmacy on location as needed to meet business needs. Set yourself apart Basic Qualifications High school diploma or general education degree (GED). Proficient in computer applications, including Microsoft Windows, Microsoft Office 365 Suite, Microsoft Teams, and the ability to type accurately and efficiently. Demonstrated ability to communicate effectively in English, both verbally and in writing. Active/current Pharmacy Technician License required. Registration(s) required by state in which pharmacy is located. Working Conditions This position requires sitting for extended periods of time including majority of shifts. This position requires looking at a computer and typing for the majority of shift. This position is a remote position but is subject to change based on business need. Employees will be required to read small print. Employee will be required to provide a HIPPA compliant work area. What's on offer? At AnazaoHealth, you’ll find plenty of opportunities to grow and make an impact. We offer competitive pay, a comprehensive benefits package (including 401k and Volunteer Paid Time Off), and a supportive workplace where your ideas and talents can shine. We’re proud to be an Equal Opportunity Employer and maintain a drug-free workplace. 🌍 Diversity makes us stronger, and we’re committed to building an inclusive environment where everyone feels welcome. Ready for the challenge? Take the next step and join us in shaping the future of personalized medicine. Apply online today and don’t forget to include your salary requirements. 📞 No phone calls, please. 🚫 We do not accept agency referrals for this position.

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