Open role
Customer Service Representative
Description:
Company Overview OutPLEX is recognized as one of the leading call centers and customer contact organizations for superior quality, professionalism and results. Our success can be attributed to one thing-outstanding employees who provide superior services and products to our customers. OutPLEX is a top Teleservices contact center providing sales and services from some of the most recognized companies today!
Job Description We are seeking well-spoken, resourceful, and goal-driven Customer Service Agents to represent a wide array of well-established companies based in the USA from various industries by handling calls, emails, or chats. After successfully completing the application form and assessments, recruiters will inform you about the project/campaign you qualify for and provide additional details.
Benefits:
-US$500 hiring bonus.
-Competitive salary.
- Performance incentives. -Breaks are paid. -We cover your Impuestos Sobre la Renta. (we take pride in the fact we are the only contact cetner in DR offering this benefit)
-And more.
Requirements:
-Dominican Cedula.
-Awesome English.
- 6 months of experience performing Customer Service within call center settings. -Multi-tasking skills. -Fast-paced & flexible.
-Reside in Santo Domingo.
Responsibilities:
-Verify customers' identities.
- Record activities regularly and accurately in appropriate systems. -Cover requests originated via phone calls, emails or chat. -Handle requests to completion. -Tasks are not limited to the aforementioned.
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