About the Company

Optimere is seeking an Entry Level Data Science Analyst to support business analysis and reporting across its Roadside operations. The role focuses on using data to evaluate business performance, identify trends, and provide insights that support operational and strategic decisions.

About the Role

The Entry Level Data Science Analyst will work remotely from a home office anywhere in the United States. The position involves collaborating with business users and cross-functional teams to collect, analyze, interpret, and report data across areas such as contact center performance, digital self-service, partner reporting, marketing channel effectiveness, customer experience, and Claims and Billing. The analyst will translate business requirements and complex questions into actionable data analysis, develop reports and dashboards, and communicate findings to stakeholders and analytics leaders. This is a permanent remote position with a monthly connectivity reimbursement to help offset internet and phone expenses.

Key Responsibilities

Collaborate with business users to analyze and report on Roadside operations, including contact center performance, digital self-service, partner reporting, marketing effectiveness, customer experience, and Claims and Billing Collect, analyze, and evaluate data to break down strategic problems and monitor project performance and key developments Convert raw data into clear, actionable information for business stakeholders Conduct detailed data analysis using traditional and advanced statistical methods Assess trends and interpret data to identify important business issues Gather and document business requirements, clearly communicating required functionality to stakeholders and Data Science and Business Intelligence teams Identify, analyze, and interpret trends and patterns in complex datasets Develop regular and ad hoc analyses, reports, and dashboards to communicate data-driven insights Provide technical assistance and cross-training to team members Train and assist users with generating ad hoc reports Develop and implement technology best practices, guidelines, and repeatable processes Translate business requirements and unstructured business issues into data analytics problems Establish best practices for data testing and profiling to support accurate and reliable results Communicate technical analyses and findings effectively to analytics leaders

Required Qualifications

Bachelor's degree in Business, Management Information Systems, Computer Programming, or a related field 5–7 years of experience in data preparation, data analysis, and statistical toolsets Experience with tools such as Tableau, SQL, R, and Python Proficiency in statistics Strong analytical and problem-solving skills Ability to manage multiple projects simultaneously Experience working with cross-functional and offshore teams Strong collaboration and teamwork skills High attention to detail Self-motivation and the ability to work independently Location and Work Arrangement Permanent remote, home-based position Employee's home office must be located within the United States Home office does not need to be near an Optimere office Monthly connectivity reimbursement to help cover internet and phone expenses Employment Type Permanent position No supervisory responsibilities Additional Requirements Regular and predictable attendance is an essential function of the role. The responsibilities listed are not exhaustive, and additional related duties may be assigned as needed. No specific certificates, licenses, or registrations are required.