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Director of Payroll Operations

Remote · Ghana Full-time

This is a high-impact leadership opportunity for a payroll professional with deep expertise in U.S. multi-state payroll operations and compliance. In this role, you will oversee end-to-end payroll processing across complex tax jurisdictions while leading and mentoring a dedicated payroll team in a fully remote environment. You will act as the strategic bridge between operational execution and organizational growth, ensuring accuracy, compliance, and scalability across payroll systems and processes. Accountabilities Lead and manage the complete payroll lifecycle across 15+ U.S. states, ensuring timely, accurate, and compliant payroll processing. Supervise, mentor, and develop payroll team members while maintaining high standards of performance and accountability. Serve as the subject matter expert for payroll systems, including ADP Workforce Now and related integrations, ensuring system optimization and data integrity. Oversee federal, state, and local payroll tax compliance, including SUTA, FUTA, FICA, garnishments, W-2/W-3 processing, and tax reconciliations. Handle escalated payroll issues, tax notices, and audit requests while ensuring strong internal controls and compliance practices. Drive automation and process improvement initiatives to enhance scalability, efficiency, and reporting accuracy. Deliver payroll analytics, audit support, and strategic reporting to senior leadership, including workforce trends and benefits-related reporting. Collaborate cross-functionally with HR, finance, and operations teams to support organizational growth and operational excellence.

Requirements

Extensive experience managing U.S. multi-state payroll operations, with strong expertise in payroll tax compliance across multiple jurisdictions. Proven leadership experience managing payroll teams in remote or distributed work environments. Advanced proficiency with payroll systems such as ADP Workforce Now, Kronos/UKG, and advanced Excel functions including Pivot Tables, VLOOKUPs, and macros. Bachelor's degree in Accounting, Finance, or a related field required; CPA or CPP certification is highly preferred. Strong understanding of payroll regulations, audits, garnishments, year-end processing, and tax reporting requirements. Excellent communication skills with the ability to clearly explain complex payroll and tax matters to U.S.-based stakeholders. Strong analytical, organizational, and problem-solving abilities with a process improvement mindset. Ability to work night shift hours aligned with U.S. Eastern/Central time zones in a fully remote setting.

Benefits

Fully remote work environment based in the Philippines. Competitive monthly compensation ranging from $85,000 to $110,000 PHP, based on experience. Night shift differential and premium compensation for graveyard hours. Premium HMO healthcare coverage with dependent options. Paid holidays and generous paid time off accrual. Career growth opportunities within a U.S.-based organization. Stable full-time employment with a mission-driven company. Exposure to innovative workforce development and technology initiatives. Experience: 12 years required

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