Owning the end-to-end product development process, the full-time Director of Product Operations will define and mature operational practices for product delivery, manage a team of Technical Program Managers, and drive alignment across cross-functional teams in a remote setting. Key responsibilities Define and mature the operating cadence and frameworks for product development, ensuring predictable and scalable delivery Manage the planning and intake process, prioritizing roadmap initiatives and ensuring clarity and predictability for teams Lead the Technical Program Management practice, setting high standards for execution and partnering with EPD leaders on strategic initiatives Required qualifications 8+ years of experience in product operations, technical program management, or release management within SaaS Proven experience in people leadership, including managing and developing teams, ideally Technical Program Managers Strong foundation in technical program management with a product sense and experience in building or maturing product operations functions Demonstrated ability to own release or delivery approaches at scale, balancing speed with stability Deep AI fluency and a growth mindset towards automation and agentic workflows Experience: 12 years required