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Director Program Operations

Remote · Malaysia Full-time

Duties/Responsibilities:

Program Operations Planning and Strategy:

  • Contribute to strategic planning by providing input on budget, capacity, and staffing for the Program Operations team in alignment with the organization's mission and goals.
  • Conduct regular assessments of program operations effectiveness and make recommendations for improvement.
  • Collaborate with internal cross-functional teams to address challenges, enhance program effectiveness, and achieve shared objectives.

Team Management and Leadership:

  • Supervise and provide guidance to funding operations and event operations team leads, fostering a positive and collaborative work environment where experimentation and continuous improvement are embraced.
  • Set performance goals, conduct performance evaluations, and provide professional development opportunities for Program Operations staff.
  • Promote a culture of continuous learning, accountability, and excellence within the Program Operations team.

Operational Efficiency:

  • Ensure the smooth and efficient operation of program activities by establishing and maintaining effective processes and systems.
  • Develop and monitor program budgets, ensuring financial resources are allocated appropriately and in accordance with organizational guidelines.

Required Skills/Qualifications:

  • A minimum of 4 years of management experience, preferably in an operations setting.
  • An understanding of and commitment to the principles of classical liberalism and individual liberty.
  • Demonstrated experience in strategic planning and change management.
  • Excellent leadership and team management skills, with the ability to inspire and motivate others.
  • Proven ability to work collaboratively and build effective relationships with diverse stakeholders.
  • Exceptional organizational and project management abilities, with a keen eye for detail.
  • Ability to critically evaluate and prioritize information through a data-driven approach with experience setting and tracking KPIs within a CRM system.
    • Salesforce experience highly preferred.
  • Strong financial acumen and experience in budget management.
  • Excellent verbal and written communication skills.

Originally posted on

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