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Document Management Specialist

Remote · Vietnam Full-time

Our Company Amerita Overview This role will be responsible for managing the main fax server, electronic prescription queue, and ensuring the accurate setup of patient profiles, creation of new drug orders, and processing refill prescriptions. Schedule: Monday -Friday 9:30 am-6:30 pm CST We Offer: Competitive Pay Health, Dental, Vision & Life Insurance Company-Paid Short & Long-Term Disability Flexible Schedules & Paid Time Off Tuition Reimbursement Employee Discount Program & DailyPay 401k Pet Insurance Responsibilities Monitors and manages incoming patient and prescription-related communication channels, including the main fax server and electronic prescription queue. Prioritizes and triage incoming communication based on urgency and relevance, ensuring timely processing and response. Creates and maintain accurate patient profiles in CPR+, including demographic information, medication history and lab information. Verifies patient information and ensure compliance with privacy regulations when setting up new profiles. Receives and processes new drug orders from referral sources, ensuring accuracy and completeness of prescription information. Verifies prescription details, including medication name, dosage, and instructions, and enter orders into CPR+. Communicates effectively with pharmacy staff, healthcare providers, and patients to address any questions or concerns related to incoming prescriptions or patient profiles. Collaborates with Document Management Supervisor to ensure seamless coordination of prescription processing and patient care.

Qualifications

High School Diploma or GED or licensed/registered pharmacy technician or previous experience in Pharmacy 1+ years pharmacy experience Pharmacy or healthcare-related knowledge Knowledge of pharmacy terminology including sig codes, and Roman numbers, brand/generic names of medication Basic math and analytical skills Intermediate typing/keyboard skills About our Line of Business Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com . Follow us on Facebook , LinkedIn , and X . Additional Job Information Percentage of Travel: 0-25% Salary Range USD $18.00 - $26.00 / Hour

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