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Donor Engagement Manager (Remote)

Remote · South Africa Full-time

This is a Fully Remote Job About Our Client: The organization operates within the political information and civic engagement space, aiming to provide accurate, fact-based information to American voters. It addresses the challenge of voter information gaps by maintaining comprehensive, nonpartisan content and engaging audiences through multiple platforms. The organization relies on fundraising and memberships to support its mission and expand its reach. About the Opportunity: The DONOR ENGAGEMENT MANAGER role is focused on advancing the organization's fundraising efforts by managing and growing membership and recurring giving programs. This position is responsible for planning and executing fundraising campaigns, enhancing donor engagement, and optimizing fundraising channels. The role contributes directly to sustaining and increasing resources necessary for the organization’s continued impact. Responsibilities: Manage and expand membership and recurring giving programs. Plan and execute fundraising campaigns such as pledge drives and seasonal appeals. Develop donor-focused fundraising communications. Implement testing strategies to improve online giving and donor retention. Coordinate with mailing vendors, segment audiences, and schedule campaigns. Research donor prospects for further engagement. Oversee donor acknowledgments, gift processing, and payment issues. Generate reports on fundraising program performance and recommend growth strategies. Maintain donor data in relevant databases. Manage on-site advertising vendors and optimize advertising revenue. Collaborate with Communications, Tech, and Content teams on campaign development and promotion. Work with Tech to enhance online giving and donor experience. Coordinate advertising goals and placements with leadership and Tech. Requirements: Commitment to the mission of providing factual political information. Strong customer service orientation and donor engagement enthusiasm. Self-motivated with curiosity about donor behavior and engagement. Test-and-learn mindset for fundraising strategy improvement. Highly organized with the ability to manage multiple projects. Effective written and verbal communication skills. Comfort with data analysis and spreadsheet use. Experience in fundraising, donor engagement, membership, or related marketing. Proficiency with Salesforce or similar donor databases; familiarity with online giving and email platforms. Openness to feedback and continuous learning. Pay Range and Compensation Package: Starting pay range is $60,000 to $75,000 per year, commensurate with experience. Annual benefits stipend equivalent to $8,000 paid incrementally once eligible, usable for health, vision, dental insurance, retirement accounts, and more. Benefits & Perks: Health, vision, and dental insurance through benefits stipend. Retirement plan options via benefits stipend. Flexible work environment with unlimited vacation and flexible scheduling. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.

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