About brighthush

brighthush is a global leader in the food and beverage industry, renowned for its commitment to quality, sustainability, and innovation. With a portfolio that spans dairy, plant‑based, and specialty products, brighthush serves millions of consumers worldwide while championing responsible sourcing and cutting‑edge manufacturing practices. Our culture is built on curiosity, collaboration, and a relentless drive to exceed customer expectations. As we expand our footprint and deepen our digital capabilities, we’re looking for ambitious, high‑energy talent to join our Customer Experience Analyst team in Green Bay.

Why This Internship Is a Game‑Changer

At brighthush, interns are not just observers—they’re integral contributors to projects that shape how we interact with customers, streamline processes, and drive business growth. This hybrid role blends the best of both worlds: three days on site in our state‑of‑the‑art Green Bay office, and two days working remotely from wherever you’re most productive. You’ll collaborate with seasoned analysts, marketing strategists, and operations leaders, gaining exposure to real‑world data, customer insights, and cross‑functional initiatives that directly impact our brand’s success.

Key Responsibilities

• Customer Interaction & Support: Respond to customer inquiries via email and phone, ensuring timely, accurate, and courteous communication.
• Data Analysis & Reporting: Collect, clean, and analyze customer data using Excel, SQL, or Power BI; generate actionable insights and visual dashboards for senior stakeholders.
• Process Improvement: Identify bottlenecks in customer‑related workflows; recommend and help implement process enhancements that improve response times and satisfaction scores.
• Cross‑Functional Collaboration: Partner with Marketing, Sales, and Supply Chain teams to align customer experience initiatives with broader business objectives.
• Project Management: Lead or support small‑scale projects, from scoping to execution, ensuring deliverables meet quality standards and deadlines.
• Continuous Learning: Attend internal workshops, webinars, and mentorship sessions to deepen your understanding of customer analytics and industry trends.

Essential Qualifications

• Currently pursuing a bachelor’s degree in Business, Finance, Marketing, or a related field.
• Minimum of three semesters remaining before graduation.
• Strong analytical mindset with proficiency in Excel; experience with SQL or Power BI is a plus.
• Excellent written and verbal communication skills; comfortable interacting with customers and internal stakeholders.
• Self‑motivated, detail‑oriented, and able to manage multiple priorities in a fast‑paced environment.
• Demonstrated teamwork and collaboration skills through academic projects, extracurricular activities, or part‑time work.

Preferred Qualifications

• Previous internship or work experience in customer service, data analysis, or operations.
• Familiarity with CRM platforms (e.g., Salesforce, HubSpot) and customer feedback tools.
• Experience with data visualization tools such as Tableau or Power BI.
• Knowledge of the food and beverage industry, including regulatory and supply‑chain considerations.
• Proficiency in a second language (Spanish, French, or Mandarin) is a plus.

Skills & Competencies for Success

• Analytical Thinking: Ability to dissect complex data sets, identify trends, and translate findings into actionable recommendations.
• Customer‑Centric Mindset: Passion for understanding customer needs and delivering exceptional service.
• Communication: Clear, concise, and persuasive communication across all levels of the organization.
• Adaptability: Comfortable navigating change, learning new tools, and adjusting priorities on the fly.
• Project Management: Strong organizational skills, with the ability to plan, execute, and monitor projects to completion.
• Team Player: Collaborative attitude, with a willingness to share knowledge and support colleagues.

Career Growth & Learning Opportunities

Interns at brighthush receive mentorship from senior analysts and executives, giving you a front‑row seat to strategic decision‑making. Throughout the internship, you’ll:

• Participate in a structured onboarding program that covers brighthush’s values, processes, and industry landscape.
• Attend weekly “Lunch & Learn” sessions featuring guest speakers from across the organization.
• Engage in a capstone project that culminates in a presentation to the Customer Experience Leadership Team.
• Receive a formal performance review and personalized development plan, positioning you for future roles within brighthush.

Work Environment & Company Culture

Our Green Bay office is a vibrant hub of creativity and collaboration. You’ll work alongside diverse teams that value transparency, innovation, and continuous improvement. At brighthush, we celebrate achievements through:

• Team‑building retreats and community service initiatives.
• Flexible work arrangements that respect work‑life balance.
• Recognition programs that highlight outstanding contributions.
• Access to cutting‑edge technology and tools that empower you to deliver high‑impact results.

Compensation, Perks, and Benefits

While the internship is primarily focused on learning and development, we offer a competitive stipend that reflects the value of your contributions. Additional perks include:

• Health, dental, and vision coverage for interns and their families.
• Paid time off and flexible scheduling.
• Employee discount program on brighthush products.
• Opportunities to transition into full‑time roles upon successful completion of the internship.

How to Apply

Ready to take the next step in your career? Submit your resume, cover letter, and a brief portfolio of any relevant projects or coursework that showcases your analytical and customer‑service skills. Highlight how you’ve applied data to solve real‑world problems or improved processes in past experiences.

Join brighthush and Make an Impact

At brighthush, we believe that the best ideas come from people who are passionate, curious, and driven to make a difference. As a Hybrid Customer Experience Intern, you’ll be at the forefront of shaping how we connect with our customers, ensuring that every interaction reflects the quality and integrity that brighthush stands for. If you’re eager to learn, ready to collaborate, and excited to contribute to a global brand, we want to hear from you.

Apply today and become part of a team that values innovation, inclusivity, and excellence. Your journey to a rewarding career starts here.