About brighthush

brighthush is a pioneering, fully remote organization that has redefined how families protect and empower themselves. With a legacy spanning more than seven decades, we have consistently delivered supplemental benefits to union members, credit union clients, and veterans. Today, brighthush stands as a mission‑driven powerhouse that places people at the very core of everything we do. Our culture is built on integrity, flexibility, and an unwavering commitment to professional growth, ensuring that every team member can thrive while making a tangible difference in the lives of our clients.

Why Join brighthush?

• Remote‑First Flexibility: Work from anywhere in the United States with a reliable internet connection and a Windows‑based laptop or PC equipped with a webcam.
• Performance‑Based Earnings: Earn weekly, monthly, and quarterly bonuses that reward your dedication and results.
• Equity Opportunity: Qualifying team members can receive a 3% equity stake, aligning your success with the company’s long‑term growth.
• Structured Growth Path: Clear advancement pathways into leadership roles, with ongoing training, mentorship, and professional development.
• Supportive Culture: A collaborative, people‑first environment that values your voice, encourages innovation, and celebrates every win.

Role Overview

As a Customer Relations Specialist at brighthush, you will be the frontline ambassador of our brand, delivering exceptional, client‑first service to individuals and families seeking personalized supplemental benefit options. This role is ideal for recent or soon‑to‑be graduates in business, marketing, communications, or anyone who thrives in a service‑first, people‑centered environment. You will receive comprehensive training, inbound client leads, and structured mentorship, enabling you to grow from anywhere in the U.S. while building a rewarding, commission‑based career.

Key Responsibilities

• Deliver attentive, client‑first service by actively listening to client needs and providing tailored solutions.
• Build and nurture long‑term relationships with clients, ensuring high satisfaction and repeat business.
• Conduct virtual meetings via Zoom or other video platforms to discuss client goals, explain benefits, and guide them through enrollment.
• Maintain accurate digital documentation in our CRM system, ensuring all client interactions and follow‑ups are recorded and up‑to‑date.
• Walk individuals and families through personalized supplemental benefit options, highlighting how each product aligns with their unique circumstances.
• Engage in ongoing training, mentorship, and professional growth initiatives to stay current on industry trends and product knowledge.
• Guide clients through the enrollment process with clarity, professionalism, and empathy, ensuring a seamless experience.
• Collaborate with the broader brighthush team to share best practices, insights, and client feedback.

Essential Qualifications

• Recent or soon‑to‑be graduate in Business, Marketing, Communications, or a related field.
• Strong communication and interpersonal skills, with the ability to build rapport quickly.
• Self‑driven, organized, and comfortable working independently in a remote setting.
• Work authorization in the United States.
• Reliable high‑speed internet connection and a Windows‑based laptop or PC with a webcam.
• Genuine interest in helping others and supporting a mission‑driven company.
• Comfortable with virtual tools, video meetings, and digital documentation.

Preferred Qualifications

• Customer service or consultative experience (not required but highly valued).
• Experience in the insurance or financial services industry.
• Prior exposure to supplemental benefits or life/health insurance products.
• Knowledge of state licensing requirements for life and health insurance (will be provided if needed).

Skills & Competencies

• Exceptional verbal and written communication.
• Active listening and empathy.
• Problem‑solving and critical thinking.
• Time management and prioritization.
• Adaptability to changing client needs and market dynamics.
• Proficiency with CRM systems, Microsoft Office Suite, and virtual collaboration tools.

Career Growth & Learning Opportunities

At brighthush, we believe that your professional journey should be as dynamic as the market we serve. When you join our team, you’ll benefit from:

• Comprehensive Onboarding: A structured training program that covers product knowledge, sales techniques, compliance, and technology tools.
• Mentorship Program: Pairing with experienced leaders who provide guidance, feedback, and career coaching.
• Continuous Learning: Access to online courses, webinars, and industry conferences to keep you ahead of the curve.
• Leadership Pipeline: Transparent criteria for promotion into supervisory and managerial roles, ensuring that high performers can advance quickly.
• Equity Participation: A 3% equity opportunity for qualifying team members, giving you a stake in brighthush’s future success.

Work Environment & Culture

brighthush’s culture is defined by collaboration, transparency, and a genuine passion for helping people. Our remote‑first approach means you can work from any location in the U.S., but you’ll still feel connected through:

• Weekly virtual team huddles to share wins, challenges, and best practices.
• Monthly all‑hands meetings featuring guest speakers, product updates, and company milestones.
• Open‑door communication channels with leadership, ensuring your voice is heard.
• A supportive community that celebrates diversity, equity, and inclusion.

Compensation & Perks

As a commission‑based, independent contractor, your earnings are directly tied to your performance. Here’s what you can expect:

• Weekly, monthly, and quarterly bonuses based on client acquisition and renewal metrics.
• Income growth through renewals, providing a sustainable revenue stream.
• No cold outreach – all leads are inbound, allowing you to focus on building relationships.
• Full training and licensing support, including pre‑licensing coursework and exam preparation.
• 3% equity opportunity for qualifying team members.
• Flexible hours and 100% remote work, giving you the freedom to balance personal and professional commitments.

Important Information About This Opportunity

This is a 100% remote, independent contractor role with brighthush. Compensation is commission‑based and performance‑driven; it is not an hourly or salaried position. Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States.
• Provide their own computer/laptop, webcam, reliable high‑speed internet, and a professional remote workspace.
• Complete required training and participate in virtual meetings.
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
• Complete applicable pre‑licensing coursework, examinations, and state licensing requirements at the candidate’s expense.

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

How to Apply

Ready to take the next step in your career and join a team that values your growth, integrity, and passion for service? Click the link below to submit your application and start your journey with brighthush.

Apply Now

Equal Opportunity Statement

brighthush is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.