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E-commerce Business Analyst

Remote · Colombia Full-time

Job Description:

  • Analyze e-commerce business performance, including sales trends, conversion, traffic, and profitability across multiple e-commerce retail channels
  • Track digital shelf metrics, including content compliance, search share/share of voice, ratings and reviews, availability, and pricing
  • Identify trends, friction points, and opportunities to improve conversion and customer engagement
  • Support analysis and development of strategic growth initiatives using market, product, and consumer insights
  • Build and maintain recurring executive-level reporting and dashboards in Power BI, Tableau, or Excel
  • Translate data signals into actionable insights and recommendations aligned to channel strategy and business priorities
  • Conduct ad hoc analyses for strategic business questions, forecasting, and evaluating promotions, content changes, and merchandising initiatives
  • Synthesize findings into presentations and business reviews for leadership and retail partners
  • Research market trends, customer needs, and competitor activity
  • Create data-driven recommendations for marketing, merchandising, and product development
  • Assist in developing processes to simplify operating rhythms, improve decision-making, and strengthen cross-functional alignment

Requirements:

  • Associate’s Degree
  • 3+ years of experience in business analytics, e-commerce, or category management roles
  • Bachelor’s degree (preferred)
  • Excellent analytical skills, with the ability to interpret data, identify trends, and make data-driven decisions
  • Exceptional communication, presentation, and interpersonal skills, with the ability to influence stakeholders and drive alignment across teams
  • Strong project management skills with ability to prioritize, multi-task, meet deadlines, and stay highly organized
  • Experience working in retail or consumer goods industry preferred
  • Proficiency in Microsoft Office Suite and other relevant software applications
  • Experience with e-Commerce data insights tools (Pacvue Commerce, Stackline, etc.)
  • Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment with competing priorities
  • Strong proficiency in Excel/Google Sheets for bulk data management, including VLOOKUP, pivot tables, and data validation
  • Experience working with POS data (e.g., Nielsen, IRI/Circana, retailer portals) and digital shelf analytics tools (e.g., Profitero, DataWeave, Skai, or similar)
  • Advanced proficiency in Excel; experience with BI/visualization tools such as Power BI
  • Familiarity with major e-commerce retailers (e.g., Amazon, Walmart.com, Target.com) and their reporting platforms (e.g., Amazon Vendor/Seller Central, Retail Link, Luminate)
  • Familiarity with digital marketing metrics (search, media, content performance) and how they connect to sales outcomes
  • Exposure to statistical or forecasting methods

Benefits:

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