Employment Law Client Intake & Paralegal Executive

Role Summary

We are looking for an experienced Employment Law Client Intake & Paralegal Executive to support a growing UK-based employment law practice. The role combines new client intake, lead conversion, client communication and employment law paralegal support. Key Responsibilities l Review, prioritise and follow up on new client enquiries. l Speak with prospective clients to understand their employment-related issues. l Triage enquiries and identify matters requiring solicitor input. l Explain relevant services and fixed-fee options to prospective clients. l Manage client follow-ups and support conversion of suitable enquiries into instructions. l Assist with onboarding, payment and solicitor allocation. l Maintain accurate records of enquiries and client communications. l Support solicitors with case documents, chronologies, legal research and correspondence. l Assist with settlement agreements, Employment Tribunal matters and general employment law casework. Requirements l Previous experience or strong knowledge of UK Employment Law. l Experience as a Paralegal, Legal Assistant, Employment Adviser, CILEX professional, Solicitor or similar. l Excellent spoken and written English. l Strong client communication and telephone skills. l Excellent organisation, follow-up and time-management skills. l Ability to work independently in a remote environment. l Strong commercial judgment and ability to identify when matters require escalation. l Client intake, legal business development or lead-conversion experience is highly desirable. l Solicitor qualification is not required

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