Essential Job Responsibilities/Expectations

1. Job responsibilities include those listed in competencies document.

1. Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.

1. Analyzes, designs, and modifies software applications, including encoding, testing, debugging and installing to support implementation of one or more software modules. system preference modifications, documentation, training or sharing of system functions as appropriate.

1. Provides more advanced technical expertise than that of an Epic Applications Analyst I.

1. Serves as a liaison between the IT Department, vendors and clients for multiple systems/applications.

1. Gathers and works with departments to prioritize development initiatives and activities.

1. Provides analysis of workflow and implements solutions to meet department needs.

1. Provides technical/application assistance to clients and IT staff as appropriate.

1. Assists with coordination of system upgrades and large projects and provides support as required.

1. Completes tasks on time and meets assignment dates.

1. Ensures system changes follow change management procedures and protocols.

1. Creates and maintains all documentation for all assigned applications, and develop, plan and execute testing for supported applications.

1. Participates in an on-call rotation schedule, to include daily, after hours, weekends, providing 24x7 client support as necessary.

1. Participates in support for systems both daily and during implementations.

1. Works collaboratively with IT Educators to ensure system feature and function modifications are shared with educators so training plans and documentation can be updated appropriately.

1. Serves as a mentor to Epic Applications Analyst I.

1. Occasional travel to other offices to accommodate user needs.

1. Occasional travel for training classes, implementations and conferences.

Job Requirements

Qualifications/Training:

• Minimum of two years Epic build experience.

• Minimum of three years of computer system application modifications and support experience.

• Minimum of three years of PC-oriented experience to include basic word processing and spreadsheets.

• Presentation, communication and interpersonal skills required.

• Ability to multi-task.

Licenses/Certifications/Registrations/Education:

• Epic Certification or Accreditation- Anesthesia (required) and Optime (desired)

• Minimum of an Associate degree in Healthcare/Computer Science/Business from an accredited school or equivalent work experience

Physical Requirements: Refer to Occupational Risk Assessment

About Company

Company

Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area. With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.

2+ years Epic build experience, 3+ years application support, 3+ years PC experience, Epic Anesthesia certification required, Optime preferred, Associate degree in healthcare/computer science/business or equivalent, on-call rotation.

Key Responsibilities

• analyzing software applications
• modifying systems
• providing technical support

Skills & Tools

Epic

Job Details

• Category: Information Technology
• Seniority: Mid Level
• Commitment: Full Time
• Workplace: Remote — Florence, South Carolina, United States
• Languages: English

About McLeod Health

A not-for-profit healthcare system with hospitals, fitness centers, and physician practices across an 18-county service area. — Industry: Healthcare