At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently, but also have the support of a team? The Equipment Service Technician II (EST II) is a remote-based Customer-facing employee, primarily supporting our Healthcare Customers. You will be responsible for troubleshooting and repairing equipment, as well as providing installation support on complex mechanical, electromechanical and electronic units. Individuals with experience working in HVAC repair, Mechanics, Maintenance, Refrigeration, Boilers, Chillers, Equipment Repair, Diesel and Automotive Repair, Aviation Repair, Plumbing, Electrical, etc. are often successful in this role. This role requires daily travel by driving a company vehicle. If offered this position, STERIS will run a 7-year driving record check, as part of our onboarding process. An acceptable driving record generally means a driver has a very limited number of moving violations, accidents, or driving-related convictions. This is a safety sensitive position. This territory covers the greater Indianapolis area. What you'll do as an Equipment Service Technician II - Drive Customer satisfaction through proactive communication and commitment to resolving Customer’s issues and problems expediently. - Perform preventive and corrective maintenance required on STERIS and related product lines in a safe and efficient manner. - Troubleshoot, repair, modify, overhaul, or refurbish standard and special purpose equipment and systems components. - Ensure a positive Customer experience by providing timely preventative maintenance performance, service calls, warranty calls, field upgrade programs, etc. - Perform minor installations as required. - Maintain a working relationship with the Area Service Manager to advise of activity and changes related to sales opportunities in assigned territory. - Increase company growth through identifying sales opportunities and recommending STERIS products/services to Customers. - Communicate leads to management and sales staff. - Be a positive ambassador for STERIS at Customer sites. - Respond to routine Customer and sales questions regarding equipment operation and performance. - At the Area Service Manager’s discretion, provide on-site support to the sales organization, limited to identifying opportunities, sizing, and utility requirements. The Experience, Skills and Abilities Needed Required: - High School Diploma with 2 years of relevant experience - Minimum Two (2) years’ experience working with STERIS brand products. - Completion of recognized mechanical, electrical, or electronic qualification - General knowledge of the following: principles and methods of sterilization, steam generators, operating lights and tables, industrial controls, central processing systems, and modular transport systems. - Ability to work flexible hours, sometimes outside “normal business hours” - Must live within 50 miles of center of territory - Must be able to lift up to 25 pounds at times and push wheeled transporters up to about 50 pounds - Must be able to be compliant with hospital/customer credentialing requirements. Preferred: - Associate’s or Bachelor’s degree in electronics, mechanical or similar discipline with 1 year of relevant experience Other: - Excellent interpersonal and Customer communication skills - Strong technical and troubleshooting skills What STERIS Offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future. Here is just a brief overview of what we offer: - Base Salary + Incentive Compensation Program - Company