Fashion Support Consultant (French-Speaking) Remote GS02Experience the power of a game-changing careerWant to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future.We help well-known brands the ones you use every day improve their businesses with technology and integrated solutions, in over 70 countries.If you're looking to grow and be inspired, as a Fashion Support Consultant (Remote from Spain), you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.Career growth and personal developmentThis is a great opportunity to experience the power of what's next and develop friends for life at the same time.We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.What you will do in this roleIn everything we do, we believe in doing right by and for people our clients, their customers, our people, our community, and our planet.As a Fashion Support Consultant on our team, you will :Take incoming customer and from boutiques and shops calls and solve users' demandsLog call details onto call management systems and provide response and resolution within SLAMaintain service and product knowledge and expertise associated with applications specific to individual customersEnsure contractual SLA is maintainedYour qualificationsWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn.Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.Concentrix is a great match if you :Have a proficient or bilingual level of French, and advanced level of EnglishHave minimum of 1-year relevant experience in fashion retail or retailHave knowledge of sales techniques (up- / cross-selling, objection handling, etc)Are Customer Driven, motivated to work in sales, opportunistic in creating sales leadsCan conduct effective qualification skills to ensure a comprehensive understanding of customer needsHave exceptional customer-facing and customer-care skillsHave working knowledge of IT platforms, equipment, and applications :Windows / MS OfficeDon't meet every requirement? No worries.We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone.If you feel you don't check every box, we still encourage you to apply.We'll do our best to match you with the right job, whether it's this one or another role.What's in it for youWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.In this role, we offer benefits that help support your unique lifestyle :Full-time 39 hours / week, temporary contract :Rotative Monday to Saturday from 8 :00 to 19 :00Salary 18.978 euros gross / year up to 1.200 euros gross / year in bonusOpportunity to work remotely from SpainFull paid training on the company and the project you'll be working onCareer development programs, specialized coursesExperience the best version of you!At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.If all this feels like the perfect next step in your career journey, we want to hear from you.Apply today and discover why over 440kgame-changers around the globe call Concentrix their employer of choice.Location :ESP Barcelona - C / de la Selva de Mar, 129Language Requirements :English, French (Required)Time Type :Full time.