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Field Claims Representative

Remote · Italy Full-time

DESCRIPTION: Analyze, review, negotiate and settle commercial general liability property damage and construction defect claims of varying complexity in a thorough manner with minimal supervision. This position will require the utilization of investigation skills to analyze coverage, liability, and property damage. This is a great opportunity for someone that is looking to get into property damage liability claim handling and is a fully remote position. RESPONSIBILITIES: Analyze, review, negotiate and settle commercial general liability property damage and construction defect claims of varying complexity in a thorough manner with minimal supervision Assist in agency management by providing feedback to Underwriting Establish and monitor reserves to adequately reflect the exposure, making appropriate changes as files develop Focus on outstanding customer service for all customers Examine policy coverage forms and other records to determine insurance coverage Conduct on-site inspections and interviews, as well as telephone and written correspondence, with claimants and policyholders Work closely with our legal department on complex claims Other duties as assigned QUALIFICATIONS: ESSENTIAL: Bachelor’s degree in business or equivalent work experience preferred 3+ years previous property claims experience preferred 2+ years previous General Liability and construction defect claims experience preferred Certificate in General Insurance preferred AIC, CPCU, SCLA, CIC, or ARM designation(s) preferred Knowledge of claims laws and coverages Ability to effectively work from home Excellent verbal and written communication skills Excellent problem-solving and negotiating skills Good keyboard/PC skills Knowledge of Xactimate estimating software preferred Excellent organization and prioritization skills REQUIRED: Ability to obtain and maintain a valid driver's license and an acceptable driving record consistent with the terms in SECURA's Fleet Vehicle Manual Travel with overnight stays Physical agility and mobility to move around effectively and safely within different locations including policy holder's property Ability to lift up to 50 pounds and stand for an extended period of time

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