Responsibilities：

1. According to the business needs of the project, assign system tasks to overseas service stations, monitor and manage the service stations to complete after-sales product debugging, maintenance, and other tasks according to the process;

2. Through mastering product theory and practical skills, provide technical guidance to service stations to improve their technical capabilities;

3.Responsible for coordinating human, technical, and other resources to implement the batch rectification tasks issued by the company;

4.Responsible for supervising and guiding the service station's reporting work to ensure the timeliness and accuracy of its reporting;

5.Responsible for the collection and arrangement of customer files on the product market side;

6.Responsible for handling emergency events on the product market side and collecting competitive product information

Requirements：

1. Full-time undergraduate degree or above/chemical/environmental/energy-related engineering majors

2. Familiar with Italy new energy vehicle industry after-sales service standards/Italy energy storage industry safety operation specifications/Italy energy storage industry recycling-related standards and regulations

3.Fluent English communication ability/customer business negotiation ability/contract writing ability/market research ability

4. Worked in a company related to the energy or automotive industry, with experience in customer service

5.English is a must, Chinese Language a bonus.

6. Remote. 100%

Full-time undergraduate degree in chemical, environmental, or energy-related engineering; familiarity with Italy's new energy vehicle after-sales service standards and energy storage safety regulations; fluent English; experience in energy or automotive customer service.

Key Responsibilities

• assigning system tasks
• providing technical guidance
• coordinating resources

Job Details

• Category: Engineering
• Seniority: Entry Level
• Commitment: Full Time
• Workplace: Remote — Italy
• Languages: English

About CATL

A global leader in new energy vehicle batteries and energy storage solutions. — Industry: Manufacturing