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Financial Aid Advisor (Remote)

Remote · Ethiopia Full-time

We are seeking an experienced Financial Aid Advisor to support students throughout the financial aid process. This role is ideal for professionals with hands-on experience in higher education financial aid who are comfortable reviewing applications, determining eligibility, reconciling financial aid records, and providing individualized guidance to students. ** *BANNER Experience is a MUST *** 3-6 Months Contract

Key Responsibilities

Counsel students regarding financial aid programs, eligibility requirements, and application processes. Review and process financial aid applications and supporting documentation. Verify financial aid data and determine basic student eligibility. Certify grants, loans, and scholarship awards through income and budget analysis. Analyze financial aid records within federal systems, including: National Student Loan Data System (NSLDS) Federal Common Origination and Disbursement System (COD) Federal Central Processing System Assist with construction and reconciliation of financial aid files for state and federal reporting. Identify and manually reconcile discrepancies when system limitations prevent automated processing. Research and resolve problematic financial aid transactions. Coordinate with other departments to address day-to-day processing issues. Maintain accurate financial aid data and documentation. Provide professional and effective service to students and employees.

Minimum Qualifications

Associate Degree, or an equivalent combination of education and experience where applicable. Minimum of 3 years of relevant experience within financial aid or a closely related field. Knowledge of higher education financial aid practices, policies, and procedures. Experience analyzing and reconciling financial aid data. Intermediate to advanced computer skills, including Microsoft Office and specialized computer systems. Strong communication, collaboration, problem-solving, and student-service skills. Ideal Background Candidates with direct experience working in a college or university financial aid environment and hands-on exposure to financial aid eligibility, award processing, reconciliation, student counseling, and federal financial aid systems will be especially well aligned with this opportunity.

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