This is a remote position.

Job Duration: Long Term Contract (Possibility of Extension)

Pay Rate : $55 - 59/hr on W2

Company Benefits: Medical, Paid Sick leave, 401K

We are seeking an experienced Global Mobility Manager to oversee domestic and permanent employee relocation programs across the Americas. This role will manage day-to-day relocation cases, support immigration case lifecycle management, and serve as a trusted point of contact for employees throughout the mobility process. The ideal candidate combines in-depth global mobility expertise with exceptional communication, problem-solving, and customer service skills to deliver a seamless employee relocation experience while ensuring compliance with company policies and applicable laws.

Key Responsibilities:

• Manage day-to-day US relocation cases in partnership with the Relocation Management Company (RMC), supporting domestic and permanent moves across the Americas.
• Serve as the primary point of contact for employees throughout the relocation process, providing timely guidance and a positive employee experience.
• Explain complex relocation scenarios involving tax, immigration, payroll, and other mobility considerations in a clear, practical manner.
• Partner with immigration law firms to support the full immigration case lifecycle for foreign national employees, including employee and candidate guidance, escalations, and ongoing program management.
• Advise HR Business Partners, Talent Acquisition teams, and hiring managers on mobility policies, available options, and appropriate solutions.
• Collaborate with global and local vendors to monitor service delivery, resolve issues, and ensure compliance with company policies and applicable laws and regulations.
• Support relocation-related activities involving home sales, home purchases, and other residential real estate transactions.
• Identify opportunities to improve mobility processes, resolve challenges independently within established guidelines, and contribute to special projects as needed.

Required Qualifications and Experience

• Minimum of 5 years of relevant Global Mobility experience, with a focus on the Americas.
• In-depth knowledge of mobility processes, including taxation, immigration, payroll, home sales, and home purchases across the Americas.
• Familiarity with the US residential real estate purchase process; experience with Buyer Value Option (BVO) transactions is a plus.
• Experience managing employee relocation cases and partnering with relocation management companies, immigration firms, and other service providers.
• Strong customer service skills, emotional intelligence, and empathy when handling sensitive employee situations.

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