Group Reservations Specialist – Remote Location: Remote (United States)

About Us

We are a coordination-focused services company that supports clients with group-based scheduling, reservations, and experience planning. We specialize in organizing logistics for group events, celebrations, and shared experiences, with a strong emphasis on accuracy, communication, and client satisfaction. Position Overview The Group Reservations Specialist is responsible for supporting group-related reservation and scheduling needs. This role assists with coordinating multiple participants, managing timelines, and ensuring all reservation details are accurately documented and communicated. This position is support-driven and administrative in nature, ideal for individuals who are detail-oriented and comfortable managing multiple coordination elements in a remote setting.

Key Responsibilities

Assist with group reservation requests and scheduling coordination Communicate with clients regarding group details, confirmations, and updates Maintain accurate group records, participant information, and documentation Track timelines to ensure confirmations and changes are processed correctly Respond to inquiries related to group reservations and logistics Follow established workflows and quality standards Collaborate with internal teams to support group coordination efforts Qualifications & Skills Strong organizational and multitasking abilities Clear written and verbal communication skills High attention to detail and accuracy Ability to work independently in a remote environment Basic computer proficiency and willingness to learn new systems Professional, reliable, and client-focused Previous experience in group coordination, reservations, customer support, hospitality, or administrative roles is helpful but not required. Work Environment & Schedule Fully remote position Flexible scheduling may be available Training and ongoing guidance provided Why Join Destination Knot Remote work flexibility Structured, process-driven environment Clear expectations and workflows Opportunity to build group coordination and client service skills How To Apply Qualified candidates are encouraged to submit an application for review. Selected applicants will be contacted regarding next steps. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.