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Help Desk Analyst
Job Title
Help Desk Analyst
Job Locations
US-Remote
Category
Information Technology
Type
Regular Full-Time
Location : Location
US-Remote
Job Post Information* : Posted Date
10/2/2026
Job Post Information* : External Company Name
World Travel Holdings Inc
Job Post Information* : External Company URL
www.wth.com
Telecommute
No
High school diploma or equivalent; prior technical support or help desk experience; ticketing system experience; knowledge of Windows 11, TCP/IP, DHCP, DNS, Windows Server, Active Directory, Microsoft 365, Exchange; ability to work Saturday-Wednesday 11am-8pm EST.
Key Responsibilities
- resolving support tickets
- troubleshooting technical issues
- documenting solutions
Skills & Tools
Microsoft Windows 11, Microsoft Windows Server, Microsoft Active Directory, Microsoft Entra ID, Microsoft Azure Active Directory, Microsoft 365, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Exchange Server, Microsoft Exchange Online, macOS
Job Details
- Category: Information Technology
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — United States
- Salary: USD 49,920 – 49,920 / year
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Retirement plan
About World Travel Holdings Inc
A travel company providing IT support services. — Industry: Information Technology