Senior Director, Product Management - Interoperability Level: Senior Director Team: Interoperability Reports To: SVP, Product Management - Data Interoperability Employment Type: Contract to Hire Location: USA, Remote

About the Role

We're looking for an execution-focused product leader to serve as the senior partner to the SVP of Product Management, Data Interoperability. In this role, you'll help refine product strategy and drive delivery of high-quality interoperability products across a portfolio of data integration services and EMR-integrated applications. You'll provider leadership to a team of Principal Product Managers and Technical Product Owners, partnering closely with engineering leaders, cross functional SMEs and stakeholders spanning Operations, Customer Success, Commercial Solutions, and Sales. This role is directly involved in shaping the portfolio strategy and product roadmap, providing insight into industry trends, emerging standards and trends. This role is well suited to an experienced interoperability leader who thrives on turning vision into predictable, well-governed delivery.

What You'll Do

Delivery & Execution Drive portfolio delivery in partnership with the SVP, tracking progress, removing roadblocks, and ensuring high quality product development across a global organization. Provide product leadership for data exchange services and user-facing applications embedded within EMR workflows, working with product and engineering teams to align priorities, delivery, and architecture. (e.g., HL7, FHIR, CCDAs, proprietary EMR APIs, DIRECT, CDS Hooks, SMART on FHIR apps) Analyze and define interoperability specifications for data exchange services and EMR-integrated applications, translating standards and partner requirements into clear product requirements. Coordinate internal and external resources to support approved products reaching market to specification and on schedule. Coordinate and contribute to the creation of charters, scope documents, and epics that product managers use to write detailed features and stories. Coordinate product release readiness activities, including stakeholder review and sign-off. Coordinate interoperability product certification and approval processes, supporting relationships and program requirements with EMR vendors and marketplace partners, including app onboarding, certification, and release coordination for SMART on FHIR and other EMR-integrated applications. Support compliance with HIPAA, security, and data governance requirements, partnering with Compliance, Security, and Legal on PHI handling, data sharing agreements, and risk reviews. Partner with engineering and technical leads to evaluate available technologies, architecture approaches and build-versus-buy decisions that improve efficiency and client outcomes. Partner with Interoperability Operations, Implementation, and Technical Services to ensure products are supportable, scalable, and measurable once live. Team Leadership & Performance Lead, coach, and develop Principal Product Managers and other product engineering roles within the interoperability team, applying relevant company-wide policies and procedures. Define, track, and analyze KPIs and other metrics that reflect the performance of our products, features, and product development (e.g., adoption, data quality, SLAs, delivery and implementation timelines). Help establish operating models that raise the bar for performance and efficiency, driving measurable improvements across platform and product experiences. Champion the adoption of emerging AI tools and capabilities to modernize products and processes. Strategy & Vision Partner with the SVP of Product Management, Data Interoperability to define the strategy, vision, and roadmap for data integration services and EMR-integrated applications. Work with peer product leaders to align strategy and vision across Product Management, and communicate the interoperability strategy across the organization. Identify, validate, and prioritize market needs and provider pain points through direct engagement with customers, EMR partners, and client-facing teams. Help prioritize products and features based on market impact, resource requirements, and strategic alignment, using business cases to validate and sequence investments. Monitor industry, regulatory, and competitor trends, including federal interoperability requirements (e.g., ONC and CMS rules), HL7 and FHIR standards updates, and EMR vendor program changes, and translate them into product strategy and roadmap decisions. Other interoperability product leadership projects and responsibilities as assigned.

Required Qualifications

Bachelor's degree in Business, Computer Science, Health Informatics, or a related field 10+ years of experience in product management, including 5+ years leading senior or principal-level product managers and influencing product owners and engineering teams without direct authority. 5+ years of experience with healthcare interoperability technology (e.g., FHIR, HL7, CCDA, EMR embedded apps, HL7 SIU / ADT), including hands-on experience with FHIR-based products and EMR app marketplace programs (e.g., Epic, athenahealth, Oracle Health/Cerner). Experience with healthcare data such as claims, EMR records, and CCDAs. Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and API-based products. Experience scaling product delivery processes and leveraging AI-enabled product development. Demonstrated experience across the full product development life cycle, from business case through launch and ongoing management, with a track record of delivering complex technical products or platforms on schedule alongside engineering teams. Experience leading Agile product delivery with distributed onshore and offshore engineering teams. Working knowledge of HIPAA and healthcare data privacy and security requirements as they apply to data exchange products, and the ability to translate regulatory and standards changes into product requirements. Excellent written and oral communication skills, including experience in high-level business discussions with executives, customers, and partners. Strong organizational and analytical skills, professionalism, and the ability to work in a team environment. Knowledge of interoperability frameworks and regulation (e.g., US Core, bulk FHIR, HL7 2.x, TEFCA, information blocking rules).

Preferred Qualifications

Experience with data quality validation frameworks or programs (e.g., NCQA Data Aggregator Validation). Experience with value-based care, quality of care programs (e.g., HEDIS) and risk adjustment. Participation in HL7 working groups and/or accelerator programs. Core Competencies Communicates Effectively Exchanges ideas, knowledge, and data so the message is received and understood with clarity and purpose. Leverages emotional intelligence to adapt to the emotions and intentions of others. Plans and Aligns, Resourcefulness Plans and prioritizes work to meet the goals o